Artemis II astronauts run into Microsoft Outlook issue in space
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| Artemis II is not immune to annoying software. Credit: Chip Somodevilla/Getty Images |
In space, no one can hear you scream in frustration at your computer.
With Artemis II on its way to the moon for a historic lunar mission, many of us are glued to the ongoing NASA livestream of the mission to make sure everything is OK. So far, so good on the important moon mission side of things, but when it comes to email management, the crew ran into a bit of a snag on Thursday.
Bluesky user Niki Grayson noticed and clipped a short segment of the livestream involving the crew needing help to deal with Microsoft Outlook problems, just like us regular people back on Earth.
SEE ALSO:The Earth is glowing in new Artemis II pictures of home
The hilariously mundane problem occurred because Commander Reid Wiseman somehow had two different instances of Outlook open on his personal computing device (or PCD), which in this case is a Microsoft Surface Pro, according to our colleagues at PCMag. That was on top of another problem that prompted Wiseman to request mission control in Houston to actually gain remote access to the device. After an hour or so, mission control had managed to get in, fix the problem, and get out.
Anyone who has ever had to navigate IT problems at work can certainly relate.
The astronaut's email problems aren't the only mishap experienced by the crew in the early days of the mission.
The crew's toilet malfunctioned while the crew was still orbiting the Earth, requiring an emergency fix.
SEE ALSO:What 'home' will look like for the Artemis 2 crew headed to the moon
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ReplyDeleteThis comment has been removed by a blog administrator.
ReplyDeleteThis comment has been removed by a blog administrator.
ReplyDeleteMicroslop’s fuckups are out of this world.
ReplyDeleteWhy TF are any MS product onboard a freakin spaceship???
ReplyDeleteDid an engineer lose a bet or something?
Trying to connect to Office 365 licence server back on Earth.
ReplyDeleteAt this point, is Outlook breaking in increasingly remote locations the clearest proof that some software bugs are truly universal - is there a version of Outlook that doesn't do this, or is the dual-instance problem just baked in at this point?
ReplyDeleteWhat ever you do . Don’t open the airlock.
ReplyDeleteOutlook express
ReplyDeleteHave they tried turning it off and on again?
ReplyDeleteTech support: "Have you tried turning the ship off and on again?"
ReplyDeleteI really hope nothing important on that ship is running on Windows.
Artemis II - Flight + Mission Tracker
ReplyDeletehttps://artemistracker.io/
I need you to shut down the master power switch on the Orion capsule wait 60 seconds and turn it back on.
ReplyDeleteMicrosoft can add “killed astronauts through corporate incompetence” to their resume!
ReplyDeleteHave they tried restart the Artemis II ?
ReplyDeleteWhy do they even need a email client
ReplyDeleteThere's no point in the universe where microslop won't try to install outlook (new) or outlook (new(new)) or outlook (new(new(new))) on windows 11 tho you already have enough slop you can't uninstall
ReplyDeleteNASA uses Microsoft? I thought they would be better than that.
ReplyDeleteSaw a YouTuber have a Teams call with the ISS 🤷♂️
DeleteShouldn’t they have asked CoPilot for assistance?
ReplyDeleteRedundancy! Gotta make sure nothing crashes!
ReplyDeleteThis sounds terrible… Outlook is an abomination.
ReplyDeleteDamn, astronauts really are just like us after all
ReplyDeleteWell duh, Outlook requires Microsoft Windows to run correctly. And as everyone knows, you can’t open windows in outer space!
ReplyDeleteIll be honest, ive been using windows for almost 30 years, built pcs, make mods and write scripts, etc
ReplyDeleteI have no idea what outlook even does. Ive never touched it
Hello unknown caller please remove the cat filter. UC: it is not a filter, humans
ReplyDeleteSo it turns out that in space, everyone can hear you scream!
ReplyDeleteExactly the kind of free press Microsoft was hoping for. Winning!
ReplyDeleteThere's no way-..... What??
ReplyDeleteWhat are they using windows for and why can't it be Linux?
I remember something similar on a shuttle mission where they had a winblows PC that monitored a hydrogen fuel system, AKA a giant bomb.
ReplyDeleteIt had locked up and the astronaut was being given instructions on how to reboot it that showed the insanity of the windows UI.
We need to shut down the computer and reboot it. Standby to copy the procedure. Ok. Click on 'Start' Click on 'Start'? Confirm that? I thought we were shutting it down? We are shutting it down. We just need to click 'start' to access the menu. We click 'start' to shut it down? You're sure? Yep. It sounds wrong, but it's definitely correct. Ok...
Do they have a McDonald’s shake machine on the spacecraft?
ReplyDeleteFor them blue screen of death can have literal meaning :|
ReplyDelete
ReplyDeleteWhy are they using Outlook ? How did they find out there 2 instances running, though?
But I can guess how this can happen
Start one instance , it is slow to startup, as it is trying to connect to the mailbox server and could not connect.
The user gets impatient,try to launch again, 2nd outlook starts , tries to verify if another instance is running, can’t as the first instance is not responding, 2nd outlook tries to connect to mailbox server
One is a windows app the other is part of the 365 suite.
Deletenasa spent billions to discover what every office worker already knew
ReplyDeleteArtemis II: Let’s orbit back on this tomorrow.
ReplyDeleteStuck process. Go to task manager and end all outlook.exe processes, relaunch Outlook, should be fine
ReplyDeleteNASA, please don't use Microslop services.
ReplyDeleteMicrosoft in space, failing not once, but twice.
ReplyDeleteJust as long as Copilot still works
ReplyDeleteNot shocked. I got several instances of outlook to run and glitch out at the same time on my work computer. Classic Microslop.
ReplyDeleteSomeone call IT support, have they turned the rocket off and on again?
ReplyDeleteNobody wants to see that one astronaut chewing gum especially with his mouth open and talking. Where does he put the gum when he disposed of it?
ReplyDeleteHe swallows it. According to children it will stay in his intestine for 7 years so no problem. Unless it is bubble gum, then he’ll be farting bubbles.
DeleteWhat's with the potato-quality cameras on Artemis?
ReplyDeleteSpaceX's Starship launches had multiple HD cameras transmitting during reentry...
first of all why are they using WINDOWS 💀💀💀💀
ReplyDeleteThis sometimes happens after Windows upgrades.
ReplyDeleteThis has to be an April Fool, nobody in their right minds would have Microslop on a spacecraft.
ReplyDeleteOne would have hoped Microslop would have pulled their shit together and us, as a whole push, back against their shitty implementations before killing astronauts, but here we are.
ReplyDeleteCue in "that instance of outlook draws more power than the first lunar mission computer had."
ReplyDeleteHe'll need a VPN to deal with it.
ReplyDeleteIn space, no.one can forward you spam.
ReplyDeleteMy classic outlook doesn't launch anymore. I suspect microsoft breaks it to force people onto their New Outlook. Just like updates lag your phone/computer until it's so bad you're forced to restart.
ReplyDeleteOh wait I literally saw this on my feed and thought it was a joke. So this is actually not the onion...lmao
ReplyDeleteHope they don’t get an unexpected Microsoft OS update mid flight. 😮
ReplyDeletehttps://youtu.be/2zpCOYkdvTQ reminds me of that space force scene 🤣
DeleteWhy do they use microslop for government's mission critical devices? They can't even get their corporate software working properly.
ReplyDeleteCorporate Sponsor...
DeletePuts on microslop
ReplyDeleteMost relatable thing anyone has every had worh astronauts
ReplyDeleteMicroshit Winblows
ReplyDeleteWHAT wtf do you mean this mission is running anything on windows lmao
ReplyDelete"Houston, we've got an Outlook!"
ReplyDeleteThey are freaking regarded if they went to space on windows 11
ReplyDeleteI can't believe they're using Windows on a flight to the moon.
ReplyDeleteOmg I said when it launched I would never get on a rocket with a fucking tablet on it. Now I'm just like oh no these dudes are relying on Microsoft... in space. So fucking dumb. Imagine clippy turning off your oxygen.
ReplyDeleteMicroslop ought to not be surprised about this type of press, given their engineers have genuinely spent the last 10 years doing fuck-all to actually maintain their products.
ReplyDeleteImagine trusting your life to Microsoft. I’d rather punch a grizzly in the dick and see how it goes.
ReplyDeleteMicroslop moment
ReplyDeleteAt least it wasn’t Skype?
ReplyDeleteTeams is a bigger horror
DeleteDaily reminder: fuck running windows, the barrier to entry is so low
ReplyDeletewww.ubuntu.com
Sounds like a normal installation of Outlook.
ReplyDeleteOneDrive must be getting full. They need to pay the premium, diamond, lunar subscription
ReplyDelete"Outlook not so good" - 8 Ball
ReplyDelete- Astronaut
I have never once in my life had anything Microsoft or Outlook related work correctly or intuitively.
ReplyDeleteMicrosoft literally develops their products in a lab to be optimally designed to be the absolutely biggest pieces of shit on the planet.
Pskill is the answer
ReplyDeleteYou can get email on linux.
ReplyDeleteWhen they go to set default apps it’s hard to distinguish between New outlook and outlook “new”.
ReplyDeleteI originally thought this was fake… but now that it’s true this is kinda dumb idk why they wouldn’t have had this tested either they put a shortcut or win11 had the stupid installed for no reason version, or it’s a profile thing. Kinda sucks for the IT group, but cool to the person who got to RDP into the capsule in space lol… oh well this isn’t really a mi resort anomaly this is a IT issue lol
ReplyDeleteThis comment has been removed by a blog administrator.
ReplyDeleteI thought NASA and many space agencies always uses old tech because new tech is very unreliable especially regarding things like this
ReplyDeleteI'm hoping this is a non-mission critical system. Otherwise we're going to lose astronauts in the next few years, guaranteed.
DeleteRegardless, there should always have redundancies in case things this happen like system failure. Dunno about modern day spacecraft but back in the day there are always backups
DeleteWe get this all the time becuse of windows have an outlook and we put office on it, so there is two outlooks.
ReplyDeleteThey’re going to get to the dark side of the moon before they realize they didn’t copy down the software key to unlock the full edition that allows for reentry
ReplyDeleteHow am I getting the same tickets as NASA
ReplyDeleteHouston: did you try turning it on and off again?
ReplyDeleteAstronauts: seriously Houston?
NASA really should've made the requirement "No Microsoft shit on the rocket!"
ReplyDeleteOpen a Helpdesk ticket and the support team in India will work it in 3-5 business days, generally by closing it without action.
ReplyDeleteNASA using Microsoft for anything at all really diminishes my confidence in them.
ReplyDeleteTo some readers, even choosing Outlook as a part of a spacecraft’s communications portfolio would seem to be an anomaly. However, it is a standard part of the "Commercial Off-The-Shelf" (COTS) software astronauts use for their day-to-day operations.
ReplyDeleteHave….uh….hmmm….how do I ask this……
Have we confirmed the controls for this thing are not from Logitech?
Cool so NASA needs a Modern Work Engineer!
ReplyDeleteI'm available!
I'm surprised no one has made a copilot pun
ReplyDeletedid they also have an unremovable U2 album installed on them?
ReplyDeleteImagine Microsoft being responsible for something going wrong with this expedition
ReplyDeleteClassic Outlook! (New, Classic)
ReplyDeleteThat space force video of "fuccccccccccck microsft". They were geniuses
ReplyDeleteUpgraded to windows 11 down fall of nasa
ReplyDeleteDon't worry, Clippy will help you fix it!
ReplyDeleteSo it's outlook working normally
ReplyDeletehttps://youtu.be/6M46HvyAG2k?si=8YLuhptuaHGFD-yw
ReplyDeleteThey should have configured "Mozilla Thunderbird" email App, as it works great!
ReplyDeleteArtemis II is running on Windows???
ReplyDeleteGodspeed, fellas
What are they gonna do when they’re so far away it takes years to send messages back and forth? They could be stuck in an update loop anomaly for decades. And lord help them if they didn't physically write down their email and password somewhere and remember where that somewhere is
ReplyDeleteIt’s just updating the calendar with their new timezone every 8ms. Should be all cleared up when they land!
ReplyDeleteAt least Microsoft can boast that they have the worst OS on AND off-world
ReplyDeleteWorst off-world OS.
DeleteSir, thank you for ringing us, we are microsoft certified, To fix this issue please buy £500 worth of google giftcards. Please do not redeem.
ReplyDeletehttps://tenor.com/view/hello-it-have-you-tried-turning-it-off-and-on-again-telephone-on-call-gif-15495555
ReplyDeleteOmg don’t these astronauts have any common sense? Of course Outlook won’t start; it requires windows. And literally everybody knows that you can’t open windows in space!
ReplyDeleteSaar, ples, saaar. Restaart yor computah. I tell you, saar. Please you will listen to me.
ReplyDeleteJust to get it right.... They sent 4 people 400'000km away on a system that runs on Windows?
ReplyDeletemicroslop does it again
ReplyDeletehttps://media3.giphy.com/media/v1.Y2lkPTc5MGI3NjExbGxkdWxkaDF6dWc0Y3U4amNtcG4yZXV1OXg3eGFzMGZtYzN3NTE0bSZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/iGjN4ghlBi9IbaPfh1/giphy.gif
ReplyDeleteThey must not have sprung for 365 copilot +ultra for $9,999.99/mo that would totally fix it while giving them an extra 10GB of cloud storage to get leaked to data brokers "mysteriously".
ReplyDeletehttps://media4.giphy.com/media/v1.Y2lkPTc5MGI3NjExb3E3YzhzY3ViODI3dnZiaXc2azIweHNrMGR4dDM3c3V0eno5OW50YiZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/3o6Ztfrb7X3tFrtsFW/giphy.gif
ReplyDeleteInc Artemis II reporting error after copilot tries to hijack controls cause it thinks its a real copilot....
ReplyDeletesloppity gigity
ReplyDeleteThe classic and the new. Hope the help desk set up the classic
ReplyDeleteSo outlook also crashes in literal NASA computers. Good to know.
ReplyDeleteMicroslop…
ReplyDeleteShould have let that penguin climb up that mountains
ReplyDeletemicroslop
ReplyDeleteHas he tried logging out then logging back in?
ReplyDeleteOr failing that, power down the entire Command Module then reboot. 😁
That blue color of this short is just poetic.
ReplyDeleteJust reboot
ReplyDeleteFuck Microsoft!
ReplyDeleteMicrosoft ruining PCs on Earth and in space too.
DeleteShoulda bought a Mac.
ReplyDeleteFuckin space aliens and shit crashing windows
ReplyDeletewtf would they use Outlook for in space
ReplyDeleteWhy they emailing?
ReplyDeleteDid they unplug the power cord or restarted the whole thing... First Level Support 101
ReplyDeletegod damn microsoft
ReplyDeleteThat’s classic and 365 probably
ReplyDeleteMicrosoft sucks
ReplyDeleteFuck microsoft
ReplyDeleteWhy on earth are they sending emails from outlook while space traveling
ReplyDeleteBSOD on the way to the moon, man the bill for tech support is gonna be massive.
ReplyDeleteHELLO my name is sanjay i can be assisting you today please provide me your user name password and credit card information
Hope they logged a ticket, it's almost closing time.
ReplyDeletewhy do you need outlook on a spaceship to the moon?
ReplyDeleteMust use that excuse at work
ReplyDeleteIt's that microslop we're all hearing about.
ReplyDeleteIT support here: Have you tried turning your computer off and on again?
ReplyDeleteBlue screen of death while in space is crazy lol this is why NASA should have the budget to make proprietary software that will be reliable
ReplyDeleteLog out log in
ReplyDeleteNixon spoke to them with a rotary phone. Is that the technology we lost?
ReplyDeleteWe don’t need a copilot we have a copilot at home
ReplyDeleteLMAO
DeleteIf this is not an April fools joke how in the heck do you send four people to space and then use the same program that crashes in our offices on a weekly basis? Like wouldn’t NASA have some kind of an ‘NSA’ level secret encryption program they could use? Have I watched too many movies? People think that the government is so diabolically sinister on one hand, but then you were here stories like this and you’re like wait they’re using Outlook?
ReplyDeleteYou obviously have an issue with your computer unrelated to outlook. I have a 20k install base which does not crash weekly..
DeleteSo does Artemis have bad computers? That’s terrifying.
DeleteFirst he has the new and old outlook on his machine which is actually normal. Second it's not outlook causing the issue, the exchange server on prem or in the azure cloud is not reachable for him at the moment. I bet it would be its a dns issue or possibly routing as they most likely use a vpn tunnel for the connection.
DeleteHe's not a tech guy he's an end user and all he knows is "outlook doesn't work" IT will remote in fix the issue and his outlook will work. Simple and standard call for tech support.
You're not wearing your tinfoil hat properly. All this rocketry is a dog and pony show for the masses. The real government space program has reversed UFO tech that has been traveling the solar system for decades.
DeleteWhy do they need to put on a dog and pony show for the masses?
DeleteCan't just suddenly abandon all rockets overnight, and say "we don't need them anymore. We have antigravity." The political, military, and economic implications of such an announcement would be staggering. Think it through.
DeleteI thought it through. I see no advantage to hiding a massive financial and militaristic competitive edge in a world run by greedy and power hungry people.
Delete“They don’t want us to know the truth” is an overused trope on conspiracy circles that makes no sense in the world I live in.
Explain your theory to me like I’m 5.
DeleteIt's all just theories. There is too little information and even disinformation that any opinion of mine is worthless.
But, let's say that I have discovered a new energy source or antigravity.
The military is going to want to keep this a secret from our enemies, obviously.
The Big Money of the oil companies, aerospace industry and transportation industry will want to supress this technology until they can shift from the current system to one that they can profit from.
The candle makers weren't thrilled with the light bulb. These days, the opposition isn't some simple candle makers. They are multi trillion dollar corporations entrenched in our world economy, markets, and infrastructure. There is a huge inertia, and disincentive to release and develop this new tech.
OK, fair enough. But that brings me back to my original question: why the need for a dog and pony show?
DeleteI dont even like dog and pony shows!
DeleteImagine the scene, folks.
ReplyDelete🤣🤣
DeleteSo tell me more about the laser-enabled data link and capacity? Am sure that a MS update will absolutely kill whatever bandwidth was available.
ReplyDeleteWhat idiot would send Microsoft products into space for a mission-critical function? DId they turn off all the garbage that gets spewed every time a web browser opens, a local SEARCH is performed or the WIndows Menu is opened? "PROFESSIONAL".....assuming that's what the "PRO" in WIndows 11 or office/265 products means...shoul not be spewing up cake recipes whenever I try to do some paid work for a client (or NASA). What ever has become of Microsoft and the "personal computer" world?
ReplyDeleteIf I was a US astronaut I'd be pretty hesitant to be trusting the maths given their current reputation. Knowing my luck we'd just sit there and watch the moon go by and then keep on going.
ReplyDeleteGiven that Artemis II required ground IT staff to remote into the spacecraft to fix a mundane Outlook bug, do you think NASA's reliance on commercial off-the-shelf software for communications on crewed missions reflects an acceptable cost-reliability tradeoff, or a gap in their software vetting process?
ReplyDeletevibe coded. moron managers happy.
ReplyDeleteDude imagine getting a teams call in space. That fucking ringtone would follow me ANYWHERE
ReplyDeleteThey're lucky April's 2026 patch Tuesday happens AFTER they're already safe and sound back on earth. Guess that is why NASA was in such a hurry to launch on April 1st regardless of it being April fools day lol
ReplyDeleteCan you imagine? 238,855 miles from earth and all systems on the Artemis crash because of yet another botched Windows update - this after being without comms for a day because the forced update was using up all their bandwidth. :-P
Quality of Microsoft products is dropping year on year.
ReplyDeleteWere they informed that the 5g and wifi would not be available at their current position?
ReplyDeleteIf it's Microsoft it crashes. Their shitty OS has cost us trillions in lost productivity. They should have been broken up at the turn of the century, but they promised the government a backdoor to every computer with Windows and escaped.
ReplyDeleteWhy do they even have one!? Outlook is a resource pig. Guess they have computing resources to burn
ReplyDeleteIs there any publicly available information on what email or communication system NASA used before standardizing on Outlook, and whether that transition involved reliability concerns from the start?
ReplyDeleteIt's easy to dunk on Microsoft's crap software but you know what, Ima stop there.
ReplyDeleteWhy should they be different from anyone else?😅😅😅
ReplyDeleteEven in space, Microslop fails
ReplyDeleteIt's a web wrapper. What did they expect?
ReplyDeleteLike relying on Nvidia App to allow basic control over your graphics card, when you're not online. Ya know, like normal control panel.
Did they ask the Copilot?? /S
ReplyDeleteLet me repeat it again, how idiotic it is to post paywalled articles on reddit. Almost no one actually read the story, but commenting about what? The headline?
ReplyDeleteAnd silly me trying to read the comments without knowing what actually happend.
Idk, if I'm on a fucking rocket to the moon, I just MIGHT have my out office set.
ReplyDeleteJust uninstall and download the latest....ohhh
ReplyDeleteTry unplugging it for a minute.
ReplyDeleteThe Astronauts:
ReplyDeletehttps://media4.giphy.com/media/v1.Y2lkPTc5MGI3NjExaW1hcXRnM2FldDUxZWdhemdvYmVtNndibmZodWg2eXFvbTg3a2Z0byZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/pFZTlrO0MV6LoWSDXd/giphy.gif
I believe they have outlook classic and outlook. Something ms has been pushing for at least a year. The real ms outlook bundle with office and the cheap windows store apps web render new outlook one.
ReplyDeleteClaude, how do I go nuclear on outlook on PC and reinstall while hurtling through space on Artemis lol
ReplyDeleteWhy didn’t use open office, someone would think that an astronaut is smarter person
ReplyDeleteLibreOffice
DeleteI'm not an astronaut and this is the better than office 365 and a lot better than open office.
I don’t think “space” is a named location for conditional access in MS365. Could be why Outlook doesn’t work.
ReplyDeleteGenuinely surprised they're not using custom software for basically... everything.
ReplyDeleteI would not want to trust consumer level software going into space, especially Microsoft.
Imagine running routine diagnostics and getting a BSOD.
Why though? It could be different but at least on the ISS everyone uses some flavor of GNU/Linux (if I had to guess either Debian, SUSE, RHEL)
ReplyDeleteIt took me three hours to install, login, and active office business on my Mac.
ReplyDeleteAbsolutely horrible company.
And there are a legion on terra firma here on Earth that can't get Outlook to work either.
ReplyDelete