Soon, the iPhone 15 overheating problem will be fixed | Mashable.

Apple confirms an iPhone 15 overheating fix is on the way

Apple is blaming an iOS 17 bug — and some third-party apps like Instagram and Uber — for the newest phones overheating unexpectedly.

Apple says it's aware of the overheating iPhone 15 issue and its working on an iOS update to help fix the problem. Credit: Firdous Nazir /Eyepix Group/Future Publishing via Getty Images

An update to cool down your overheating iPhone 15 is on the way, according to Apple.

And the company would like users to know the issue was partially Apple's fault. And Instagram's. And Uber's. And an iPhone game called Asphalt 9, among other third-party apps.

As Mashable reported earlier this week, many owners of the new iPhone 15 were saying that their devices were becoming too hot to handle…literally. Some users reported that their iPhone 15 would become so hot, they could not hold their phone to make a call.

On Saturday, the iPhone maker made it clear for the first time that it is well aware of the reports that some iPhone 15 devices would get extremely hot when in use, or even when just being charged.

“We have identified a few conditions which can cause the iPhone to run warmer than expected," an Apple spokesperson said in a statement first provided to Forbes. "The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity.”

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Some iPhone 15 users have shared that they did experience overheating with their new phone but that the issue subsided once the device's setup was complete. Those lucky users are who Apple is referring to here. However, Apple's statement goes on to address those who haven't had the same good fortune with their iPhones.

“We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update," Apple continued in its statement. "Another issue involves some recent updates to third-party apps that are causing them to overload the system. We’re working with these app developers on fixes that are in the process of rolling out.”

Some of the third-party apps that cause the iPhone 15 to heat up — that were specifically mentioned by Apple — include Instagram, Uber, and an iOS game called Asphalt 9. According to Forbes, Meta has already addressed some of the overheating issues in the latest Instagram update, which was released on September 27.

Apple also told Forbes that the iPhone 15's hardware design is not responsible for any of the overheating issues.

Longtime Apple ​​analyst Ming-Chi Kuo speculated earlier in the week that some of the company's design choices for the iPhone 15, such as the new titanium frame, were the cause for the overheating issues. However, while the overheating issues do appear to be more prevalent in the iPhone 15 Pro and iPhone 15 Pro Max models, owners of the iPhone 15 base model and the iPhone 15 Plus have also experienced the problem. And those two models do not have a titanium build.

Kuo also claimed that Apple would likely need to reduce the performance of the new iPhone 15 in an update in order to adequately deal with the overheating issue. However, Apple is refuting that, too. The update, iOS 17.1, is currently in beta and fixes a bug that contributed to the iPhone overheating without reducing performance. 

Apple is also recommending that users be aware of the USB-C power adapters that they use to charge the device. As the new iPhone 15 is the first with USB-C, some users may be utilizing USB-C chargers made for other devices. Chargers larger than 20W can cause the iPhone to temporarily heat up while charging, according to the company.

Topics Apple iPhone

Comments

  1. Glad I didn’t upgrade but even my iPhone 14 Pro-Max gives me a warning and stops charging and says it is too hot .

    ReplyDelete
  2. Yes blame instagram and uber.

    ReplyDelete
    Replies
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      Delete
  3. No innovation after Steve Jobs !!

    ReplyDelete
    Replies
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  4. There you go. 😆

    ReplyDelete
    Replies
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  5. I really don’t get how a company this big that has so much money and hires the best talent fails at testing its product properly?! Like okay I understand that it stopped being innovative, but how can it screw up what it already managed to do properly before?!!!

    ReplyDelete
    Replies
    1. yeah, it’s super weird how a product with an infinite number of possible user setups across millions of devices isn’t tested for every imaginable variable. 🙄

      Delete
    2. do you have any idea the astounding complexity of these products and despite that how astoundingly good they are and how quick they do fix issues for everyone when they arise??!?

      Delete
    3. it is though, soooo…. 🤷🏼‍♂️

      Delete
    4. This comment has been removed by a blog administrator.

      Delete
    5. isnt a small issue.

      Delete
    6. I have an idea thats why you hire engineers to test the products this proves they never were a premium company.
      If its too complex for them to make a phone then they shouldnt be in the bussiness.

      Delete
  6. The fix : throttle it 😁

    ReplyDelete
  7. Jobs, Tim is cooking up you legacy …
    Smh

    ReplyDelete
  8. But someone said it was the best iPhone ever made😱🤣🤣🤣

    ReplyDelete
    Replies
    1. Hey Android user,

      1. how does it feel when every popular person / celebrity you see uses an iphone?

      2. How does it feel that an android feature from years ago only would be noticed if apple does it.

      3. How does it feel when you see lines of people for Apple and none for androids?

      4. How does it feel when you have non existent after purchase customer service?

      When you have to go to a fly by night crappy mobile phone stall to fix your Android phone?

      5. Do you feel safe to open your Bank apps on an Android? 😂

      6. General knowledge if an Android user sees an iphone. They immediately feel the need to criticise it.. Whilst, Apple users don't even acknowledge you.😂😂😂😂

      You should know by now that you just wait for Apple products to come out then Badmouth as much as you can 😂

      That's a dirty korean business strategy.. 😂

      .. Psst you know androids resale value are total sewer.. 😂

      Delete
  9. I had one a few years ago that done the same thing, no more Apple's for me

    ReplyDelete
  10. Maybe test your product before just throwing it on the racks.

    ReplyDelete
    Replies
    1. obviously not.

      Delete
    2. you’re clueless. There are millions of man hours of QA in that astoundingly complex product. You know nothing about what you’re so blithely pontificating about as another internet expert.

      Delete
    3. And they still over heat. 😂 Companies are so money hungry they put out crap that breaks so you'll have to buy more. You don't know me clown. Go buy you another iPhone. 😉

      Delete
    4. Maybe one day you'll get it.

      Delete
  11. So glad it's not exploding like the Samsung note 7 😂 😂..

    ReplyDelete
    Replies
    1. lmao. It's 2023 and iphones be overheating and you bring an issue from 5 years ago.

      Delete
  12. Won’t recall the hardware so throttling the cpu is what they have in mind, good luck with this greedy fruit company, I finally have enough of their greed 🤑🤑🤮🤮

    ReplyDelete
  13. Uber is always hot 🤣 iykyk

    ReplyDelete
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    ReplyDelete
  15. I have the phone 15. So far the phone is awesome. No over heating. Works great

    ReplyDelete
  16. Each phone will be shipped with an iceberg 🧊?

    ReplyDelete
  17. It’s the hottest phone on the market by default.

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  18. Hopefully performance is not sacrificed

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  19. Samsung got caught throttling their Galaxy phones last year after performance and heating issues. Pixel phones had heating issues and screen issues last year. Now Apple is having heating issues. What has happened to quality control with these 3 companies? In my opinion with phones being so expensive they should be tested and running smoothly before release. At least Apple does address their issues the fastest

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  20. I'm not a 14 year old girl, no need of instagram.

    ReplyDelete
  21. It's a feature not a bug!

    ReplyDelete
  22. You're using it wrong, we'll slow down it for you, it's a feature, now just works, you're welcome...an please don't forget to buy next year one.

    ReplyDelete
  23. I think ya'll are just holding it wrong

    ReplyDelete
    Replies
    1. So you think holding it with just one hand is the problem? Maybe two hands would be better?

      Delete
    2. Callback. Funny. Get a clue

      Delete
  24. fortunately not any apps i use. hope it gets sorted quickly for the rest of the folks though.

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  25. No need for testing and QA teams inside the Apple mothership. That's what paying customers are for.

    ReplyDelete
  26. Ah yes, those pesky 3rd party apps. If Apple could only clone and get rid of them all, the world would be such a better place....

    ReplyDelete
    Replies
    1. It probably would, taking on design all yourself and not depending upon a myriad of others to get it right the first time. I know how they feel..

      Delete
  27. Uber also overheats on iPhone 13 Pro - was before iOS 17. So not convinced this will help - but here's hoping!

    ReplyDelete
  28. Don't worry apple will fix the problem

    ReplyDelete

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