Google’s New AI Feature can now call stores and buy things automatically for you | Find a Way

Google's New AI feature can now call stores and buy things automatically for you

The tech giant has released several new AI-powered shopping updates.
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Credit: Thomas Fuller / SOPA Images / LightRocket via Getty Images
Matthews Martins

Perhaps facing reality head on is the most honest way to try to escape it.

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  1. Hopefully, the balance between usefulness and ads stays in check.

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  2. looks interesting but I can see it being used as a way to spam businesses

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    1. The robocall thing sounds illegal to me. I mean know they don't care about following the law obviously.

      Edit: If it's opt in, obviously that's fine.

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  3. Beginning Thursday (and ahead of the holiday shopping season) Google users in the US will have access to a slew of new AI shopping features, targeting tasks like searching for products, comparing similar items, tracking prices, and finally hitting check out. Some of the features were teased in May at Google I/O.

    First, Google is adding conversational shopping to search’s AI Mode, allowing users to describe in detail what they’re looking for: an initial search for “women’s sweaters that can be worn with pants or dresses” can then be modified by a follow-up of “more options in gray colors,” for example, instead of clicking through filters and adding keywords to queries. The AI-powered response pulls from Google’s trove of 50 billion product listings and is tailored to the specific request: a side-by-side chart if the user is asking for comparisons of specific items, or a stream of product image cards if they’re looking for general suggestions. Users can click into items, visit retailer sites, see historic pricing data, and track price changes all from AI Mode, and there will be sponsored listings (i.e., ads) in results. Google is also adding the shopping features to the Gemini app for US users.

    AI tools will also be deployed for the shopping tasks that can be painfully human. Google is adding a so-called agentic AI feature called “Let Google Call” that users can direct to call local stores to ask about products, what’s in stock, and whether there are sales or promotions. When the AI agent calls, it discloses to the store that it’s an AI caller; merchants will be able to opt out if they don’t want robots asking about sales. After the call, the human user will get a text or email with the information gathered. The agentic calling option will begin rolling out in certain categories, starting with toys, health and beauty, and electronics.

    Read more: https://www.theverge.com/news/819431/google-shopping-ai-gemini-agentic-checkout-calling

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  4. Great move, convenience and control. Google is positioning itself as the ultimate commerce layer. For retailers this could mean less reliance on traditional websites and more focus on optimizing for AI driven interactions. For brands that adapt quickly, they'll be at the forefront of this next wave of consumer engagement.

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  5. The very first time I get a call from Google, I'm suing. They do not have my permission to blast my phone with their robots... That's not their fucking property... I'm really fucking sick and tired of that company not giving a fucking shit about anybody else's property...

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  6. This isn’t something something…

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  7. I can't even say how little I want Gemini running around with my debit card.

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  8. I’ve been working on automating the full Google Ads process too. The main challenge isn’t just running the ads though, it’s connecting all the pieces like, creative generation, data analysis, budget management, and feedback loops from conversion tracking. I’ve found that AI can handle campaign optimization decently once it has enough clean data, but it still struggles with context-specific decisions (like seasonal intent or niche audiences).

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  9. Google Ads has been fully automated for years now...

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  10. You can heavily automate parts of Google Ads but I think it's a poor idea to try and automate all of it.

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  11. Will this be useful, and what about qualified leads?

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    Found more details here:
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  13. Is it really that hard to call a store yourself and ask about a certain item, or just go there and look at it in person? Maybe I'm old-school, but I enjoy going into a store and looking around.

    I guess when I'm shopping for stuff, I may look up reviews (or at the very least just search for the product and see what comes up) or other info about the item to make sure it actually does what I want and is a good option. Again maybe I'm just old-school, but I never ever watch or take shopping advice from "influencers".

    I find myself shopping online less and less, unless it's something I can only get online. If I can go to a physical store, I am going to do that.

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  14. No one wants this nonsense

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  15. I wonder how accurate it’ll be when ordering something complicated.

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    1. Honestly same—if it can handle my chaotic coffee order, I’ll be impressed.

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  16. Great, now my AI can overspend for me instead of me doing it myself.

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    1. At least you can blame someone else now 😂

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  17. This is how people accidentally go broke in 2025

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  18. Imagine the AI politely asking the store for “the usual.

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  19. Cool feature, but I bet it’ll glitch on day one.

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  20. Finally, something to handle phone calls I don’t want to make

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  21. If my AI starts ordering veggies, I know it’s judging me.

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  22. This is moving tech too fast for my liking.

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  23. One glitch and suddenly I own 43 rolls of aluminum foil

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  24. Honestly, this could help a lot of people with disabilities.

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  25. “Hey Google, buy something cheap”—AI orders a yacht.

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    Replies
    1. At least you’ll be broke in style. 🚤😂

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  26. This just feels like another way for companies to push purchases.

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  27. Imagine using this for holiday shopping—so convenient.

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  28. At this point, just let the AI live my whole life for me.

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  29. Google is really taking automation to another level.

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  30. If this AI calls my ex, I’m deleting everything.

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  31. Another unnecessary feature nobody asked for.

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  32. I wonder which countries will get this first

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  33. Great, now my wallet can suffer without me even knowing.

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  34. Businesses might need to upgrade their phone systems for all these AI calls.

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    1. Customer service hotlines are gonna be like: “Press 1 if you are a human… press 2 if you are a bot.

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  35. I’m not trusting an AI to buy anything without triple-checking.

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  36. Can the AI also tell the store I’m “on my way” when I’m definitely not?

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  37. I’m waiting to see real-life demos before I judge it.

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  38. It’s cool, but also creepy how automated everything is becoming

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  39. I bet the AI buys healthier groceries than I do.

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  40. This feature feels risky without proper safeguards.

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  41. Google really said “Let me handle your impulse buying for you.”

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  42. Could be a game-changer for routine orders

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  43. I don’t need AI doing my shopping; I can overspend perfectly fine on my own.

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  44. Can the AI cancel my gym membership while it’s at it?

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  45. I hope stores don’t just hang up when an AI calls.

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  46. If this thing buys something I didn’t approve, we’re boxing.

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  47. Reminds me of the Duplex demo from years ago.

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  48. This might flood stores with automated calls.

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  49. Not the AI becoming more productive than me

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  50. Curious how the security and verification will work.

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  51. Technology is moving faster than people can process

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  52. Great, now my phone shops more than I do

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  53. This feels like automation for the sake of automation.

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  54. I hope it can compare prices before buying.

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  55. I’m not sure if I should be amazed or terrified.

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  56. Imagine the AI arguing with customer service—“PUT ME ON WITH YOUR MANAGER!”

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  57. Could be pretty handy for people with tight schedules.

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  58. Google trying to control every part of our lives at this point.

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  59. If this thing starts ordering based on my 3AM cravings, I’m doomed.

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  60. Stores better prepare for an army of robot shoppers.

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  61. Honestly, this could make holiday shopping way easier.

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  62. My bank account is already scared of this update.

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  63. Imagine the AI making small talk with the store employee.

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  64. Cool idea, but the potential for chaos is HUGE.

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