PlayStation Network suffers major outage on July 24 | Find a Way

PlayStation Network outage disrupts players just before the weekend — "All services are experiencing issues"

Gamers logged into their PlayStation consoles on Friday to find that online services were not entirely functional.
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Uh oh. Credit: Nikos Pekiaridis/NurPhoto via Getty Images

In a sea of bad headlines for PlayStation, a big network outage probably isn't going to help.

PS5 owners logged into their consoles on Friday to find that PlayStation Network, the online infrastructure that makes everything from game purchases to online matches work, was experiencing an outage. Multiple sources, both primary and secondary, confirm this, as DownDetector shows a steady stream of complaints starting on Friday morning and continuing into the afternoon. On top of that, PlayStation's own server status page showed that all services were experiencing issues at the time of publication.

screenshot of playstation status page showing outage on july 24
Credit: Screenshot courtesy of PlayStation

Mashable has reached out to Sony for comment and will update this article if we receive a response. As of early Friday afternoon, the PlayStation support account on X had not acknowledged the outage at all.

All of this comes amidst a very, very rough time for PlayStation's public relations.

PS5 consoles recently saw price increases nearly six years after the initial launch, and word is that the next PlayStation console might cost north of $1,000 whenever it launches. If that wasn't bad enough, every single PlayStation social media account has been hounded by angry comments from players who are aghast at Sony's recent decision to stop manufacturing games on physical discs in 2028.

Needless to say, this is not the best time for a major, unexplained network outage.

This is a developing story...

Topics PlayStation

Matthews Martins

Perhaps facing reality head on is the most honest way to try to escape it.

313 Comments

Stay informed!

  1. Isn't gaming these days fun and reliable?

    ReplyDelete
  2. I would have loved it if "Play Has No Limits" appeared at the bottom of that screenshot :-D

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  3. Welcome to the digital future.

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  4. Call me a conspiracy theorist, but I wouldn't be surprised if someone owned up to it citing Sony's decision to stop making physical disks for their games.

    ReplyDelete
  5. Hooray, No Discs!!! "Play Has No Limits"

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  6. xbox was down yesterday but yeah good all digital future, at least steam never goes down

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  7. What do you think Sony would do if they lost everyone's libraries records?

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  8. Lol nah ? Another one ? Or is the date wrong

    ReplyDelete
    Replies
    1. Date is wrong

      But doesn't matter to me, because I haven't been able to connect to the internet at all since the outage

      Delete
    2. Oh okay on the wrong date. Oh damn, sorry to hear that. So on your end its still inop ? This is some wild stuff coming from Sony. It is boggling my mind though. All of this almost feels like on purpose.
      Calling the end of physical media on their platform. Then their servers just innopping. I guess I just find it hard to believe that their being this reckless.

      Delete
  9. Dust off your Dreamcasts, boys

    ReplyDelete
  10. To anyone running into Psn login issues on web (PC)
    Switch the browser you are using. For example: in my case I was trying to login on epic games rocket league using my linked psn account. But every time I tried it says “something went wrong”. So I tried to login in on the psn web and encountered the same thing. This was done on Google Chrome. I then switched to Microsoft edge and tried to login in and it worked.

    ReplyDelete
  11. Keep getting this when trying to play my Spotify playlist from the PS5 itself.

    https://imgur.com/a/GNgwMYx

    ReplyDelete
  12. Same again now! Also saying problems at PlayStation on download detector.

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  13. Never had an issue

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  14. Still down for anyone?

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  15. If only there was a physical medium to use…..

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  16. Rough timing for an outage. Hope it's back up soon for everyone stuck mid-game.

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  17. Nazistation 🖕

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  18. Digital only, regular scheduled psn outage, feel bad for ya’ll

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  19. Hey guys, playstation here, we realised that a lot of you were still in the black Friday sale window for ps plus, so just like the last outage we will be giving free extra days to take you out that window and join the rest we did it to last year, this is pure coincidence and the outage was 100% legitimate, regards PlayStation

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  20. When I try to login I don't receive an SMS with the verification code. I tried contacting customer support yesterday but they didn't reply yet. Does anyone know what to do?

    https://imgur.com/a/uarUFjV

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  21. Is it down again?

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  22. I feel like ppl outside of US are having these issues

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  23. I still can't buy anything from the playstation store.

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  24. Ever since the software update any multiplayer game i play suddenly lags freezes for like a second or two then goes back to normal im not experiencing any lag other than that and ik for a fact that it’s not my internet because i have never experienced this before is there a way to fix it or is it related to the outage and is getting fixed soon?

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  25. This s why consoles suck cock

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  26. Is this the future of no physical disc

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  27. First time I reupped my sub in like a year figured haha

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  28. A message from the future! 🤯

    ReplyDelete
    Replies
    1. Thought that I overslept when I saw this in the morning.

      Delete
    2. I was gonna say. Wtf. lol

      Delete
  29. All that profit you guys made over at Sony with the price increases making it unaffordable to your loyal, long time customers yet can't even get things up to par huh

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  30. Hey so me and my friends all get NAT type failed as of logging in this morning

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  31. Getting a pc and steam were tye best things I did ever. My ps5 is collecting dust until gta 5 😭

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  32. Me coming into this thread after getting off work and PSN is working just fine lmao. I think the lesson here is you guys need to get jobs. Holy shit, did most people even notice it was down at all? So dramatic.

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  33. And it wants to go all digital....

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  34. https://imgur.com/a/SJ54siR

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  35. July 27th? are you from the future?

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  36. It’s so obnoxious that they don’t even mention it. They really have lost the plot and are showing how anti consumer they really are. I’m done after this gen.

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  37. you trying predict the future

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  38. Are you from the future? Will it be down on Monday the 27th also?

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  39. No Disc No Buy. This just further proves that point. lol

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  40. I don't think its the 27th anywhere yet

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  41. digital only lmao

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  42. PSN? I thought all the redditors canceled it

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  43. I’m glad I’ve switched to Xbox and steam

    ReplyDelete
    Replies
    1. xbox had a giant outage yesterday, theyre all the same

      Delete
    2. Can’t wait to see when GTA6 launches and two consoles servers down lmaoooo

      Delete
  44. July 27th? Mother Fr it isn't even July 26th in new Zealand, the land that owns time.

    Also it was down for a few hours. Get over it.

    Xbox was down yesterday and nobody noticed.

    ReplyDelete
  45. Mmhh Sony, does this look like something that should happen when you want to go ALL DIGITAL???

    ReplyDelete
  46. So its xmas or your birthday and you get your new ps6 and you carnt even play it as the servers are down.. Welcome to the future.👏

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  47. Either it's fixed or I'm really lucky cause I just got home and it's running fine for me 🤷🏼

    ReplyDelete
    Replies
    1. Just wait until July 27th 2026. Apparently this post is from the future.

      Delete
    2. Oh man oh god, oh god oh man! 😳🥺

      Delete
  48. This would be great when we need to connect to the Internet with full digital only services...

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  49. Maybe this is for the future - you say July 27th 2026 today is the 07/24/26 - the 27th is Monday.

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  50. I'm not getting any 2FA codes sent to me now even though it says everything’s back up. Is anyone else having an issue like this?

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    Replies
    1. Same for me in the UK. I just changed my password this morning, now can't get into anything. Off to bed it is.

      Delete
  51. Wait, you can't download digital games when PSN is down ??

    ReplyDelete
    Replies
    1. If the store is down, that will interfere with your ability to download games, I imagine.

      The status page says everything's back up and running now, though, so you should be good.

      Delete
    2. Comment has been removed

      Delete
  52. Enjoy your digital games.. wait you can't verify your license to play.. haha

    ReplyDelete
    Replies
    1. Wait you can just enable offline play, been playing Digital games, even downloaded a game during the outage... Haha

      Delete
    2. I mean same... just got done playing the portal no issues. Been playing for about 4 hours.

      Delete
  53. All digital and this happens 😂

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  54. The absolute gall of PlayStation to push for a digital only eco-system when they historically have been the WORST out of the big 3 when it comes to network services and security. It's actually kind of hilarious.

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  55. UK here. Now back up and working.

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  56. All digital my ass

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  57. I cancelled my Playstation Plus monthly subscription today, so soz if that's what made the network fail.

    ReplyDelete
  58. Its just the store for me in the nordic region

    https://imgur.com/a/Cg59MUx

    ReplyDelete
    Replies
    1. Same here in the eastern US. I think they're close to getting it fixed.

      Delete
  59. When I’m about to preorder GTA 6

    ReplyDelete
    Replies
    1. Yeah that sucks. Hopefully it'll still be in stock before the Nov release.

      Delete
    2. No worries fam. Just take a copy of GTA 5, X out the 5 and write 6 on it. This suggestion has been brought to by shit support because shit, why not?

      Delete
  60. It’s okay guys we can still play our new Halo game that is just a campaign…

    ReplyDelete
    Replies
    1. Can’t even play story games on digital idk why

      Delete
    2. It's funny how all the game companies ended up sneaking in "Always Online" after Xbox One got all the pushback and fallout. They just never told anyone that most games would need to be connected online to start, and did it anyway after everyone forgot about it.

      Delete
  61. Man this would be a huge issue if I didn’t own physical copies of the games I want to play.

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  62. I finally took 1 day off after 5 weeks of crunch and extreme overtime, while my kids are in the kindergarten and this happened. FML.

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  63. All digital future, lets go

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  64. Really? A megathread for a service? I do love playing games (grew up playing games up til now), but I also know how to touch grass when I can't do something I wanted to do in the first place.

    Everyone, this is your sign to go outside, do something productive than sit on your ass playing games that will never benefit you in life.

    ReplyDelete
    Replies
    1. "Really? A megathread for a service?"

      It's merely to stop people from making a hundred threads about it

      Delete
    2. Yeah this sub is wild. Like its Friday during the summer. Do something else

      Delete
  65. I don't seem to be affected. I've been able to sign in and play the Marvel Tokon beta.

    This isn't me disbelieving there is an issue, because I have friends who have been affected. I'm just wondering why I seem to not be affected.

    ReplyDelete
  66. I swear to god if my PSN gets hacked and stollen after this like you guys allowed back in 2011 and gave no refunds, I will seek legal council against your butts and take it all the way to Timbuctoo I want a refund on my PS Plus subscription, Turns out all I can play a physical games that I own right because everything else requries an online connection and MY PS5 cant connect. I swear this company is actively working to overtake EA for worst company in the world not just the USA, give these people the golden poo award for this year! Good thing I own physical media. I am so close to done with this company and their products. What a scam.

    ReplyDelete
  67. It was down? I didn’t notice. Maybe because I was playing Palworld

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  68. So has this happened already or will it happen in 3 days?

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  69. July 27th? Are we living in the future?

    ReplyDelete
  70. Does anyone know why it’s working for me, but it says PlayStation Network is down? I can play online games.

    ReplyDelete
    Replies
    1. Back in business! Halo all linked up.

      Enjoy your gaming, my fellow enraged nerds!

      Delete
  71. This is gonna hit like a bad trip once PlayStation stops supporting discs and an outage means no one can play any games.

    ReplyDelete
    Replies
    1. You can't if you have a household with two consoles and are forced to have your kid's console set as your primary to share games offline from one account that makes purchases.

      Because no family ever owns more than one console!

      My games are 100% useless on my console where my save data actually is because of this dumbassery.

      Delete
    2. People who own more than one ps5 console are probably smaller than 0.5%

      Just play on the primary for today

      Delete
    3. "100% useless on my console where my save data actually is"

      Actually wild behavior to think families owning multiple consoles is that rare.

      Delete
    4. It is pretty rare

      Delete
    5. I have 3 in my household. Along with 6 switch 2s (which digital games are weird on, but i think are ultimately a better way than Sony)

      Delete
    6. only if you went into the settings to activate that. And it can only be activated with psn working, and from how I understand it, only if you don't share games with anyone else.

      Otherwise the console tries to verify if your license is valid (not sure why it needs to do that in the first place, I bought the game, why would the license be invalid, but whatever) and if it can't verify it, you can't start the game

      Delete
    7. License be invalid because, for example, someone stole your PlayStation and you removed your account from it. (It’s a stupid example and i bet there are actually useful reasons on it but it’s a valid possibility)

      Delete
    8. "only if you went into the settings to activate tha"

      And this is one of the first thing that system is asked you when you set up your account on new device, if you skipped it or set it like this specifically(to share you account with other person) it is on you

      Delete
    9. No, it is on Sony. They made the system like that in the first place.

      In what scenario would I suddenly not have the license of an offline, singleplayer game I bought digitally and just played a day earlier?
      Ps Plus games would be a different thing, they obviously wouldn’t wanna have you play them without a subscription.

      Delete
    10. Comment deleted by user

      Delete
    11. Cause you dont own the game you buy digitally. You own a licence that can expire at any time. It was always like this

      Delete
    12. Don't forget that you can only have one "primary" console so any family with two consoles that game shares to make purchases on just one account has a console that's completely useless when not online with PSN.

      Delete
  72. Then PSN should be free for everyone next month

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    Replies
    1. Knowing Sony, they will give us a high five and raise PS+ again before Christmas lol

      Delete
    2. Well people can either stop paying Sony or nothing will change

      Delete
  73. Does this mean it end at 27th?

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  74. My online games are working rn, they weren’t ten minutes ago

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  75. Mine started working

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  76. Sorry for you guys, fortunately I don’t have to deal with this

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  77. Can go online now but the last played list is still lagging behind. It takes a couple of minutes for your last played game to appear there.

    ReplyDelete
  78. Seems to be back up for others but imma wait a bit to sign back in

    ReplyDelete
  79. Well well well ...

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  80. PSN down? Believe it or not, PS+ price increase.

    ReplyDelete
  81. @all the issues are over in my area, check your consoles to determine if you’re able to play games again

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  82. It's good to plan ahead.

    ReplyDelete
  83. What are the triggers for the issues? I know servers are down, but I can still play my digital games

    https://imgur.com/a/X7PhZWM

    ReplyDelete
    Replies
    1. If your console is set as the primary console for the account you buy your games on, then you can still play them without a connection.

      Delete
    2. https://imgur.com/a/P6ddeth

      Delete
  84. Its not my birthday yet

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  85. Not down for me.

    ReplyDelete
  86. "PlayStation Network outage disrupts players just before the weekend — "All services are experiencing issues"

    Me hear on July 24th: "What do you mean, it's going to be out for 3 more days?!"

    ReplyDelete
  87. Glad I have all my physical games I can play while the servers are down!

    ReplyDelete
  88. I literally downloaded assassin's creed shadows due to this, on disc.

    ReplyDelete
  89. I doubt this outage is random. I have a feeling - some passionate physical media collector/hackerman - hit the servers to send Sony a message; to piss everyone off and to give us a solid excuse to say “I told you so”👀

    ReplyDelete
    Replies
    1. not really its ASW server that are down . it happen

      Delete
    2. Thanks for bursting my bubble mate

      Delete
  90. Soooo when am i able to play some OW2. Im not waiting allat time

    ReplyDelete
    Replies
    1. Overwatch 2 dosent exist anymore its back at Overwatch 1

      Delete
  91. Shame it is back. Would love to see it down for a week so the reality could settle in for people what a discless future could look like one day.

    ReplyDelete
  92. I love the baby rage in the comments….none of yall have ever managed an infrastructure in your life’s let alone one of their size.

    Shit happens go do something else.

    ReplyDelete
    Replies
    1. Also its video game . its REALLLY not important even if you spend a week without playing.

      Delete
    2. This is why PC gaming is just superior in all ways. Go game like an adult get a PC quit paying to play online you already pay for internet.

      Delete
  93. Either the thread is misnamed or someone here can tell the future and knows there is an outage coming on the 27th (Monday). Here I was looking for information about the outage today, Friday the 24th of July...

    ReplyDelete
  94. I think it’s back up, ive got the store back and can boot Online connection games as normal

    ReplyDelete
  95. Yeeees it's back on for me!!!!!

    ReplyDelete
  96. First decision after going back on-line, canceling the subscription. I was putting it off too long. I have a nice PC collection anyway, don't need to support a company that is anti consumer and I cannot count on keeping my library of games available, most games are multiplatform anyway.

    ReplyDelete
    Replies
    1. Did the exact same. I dont even use alot of physical games but I will not accept them just getting rid of them for this sorta shit to be our future

      Delete
    2. On PC I have choice of platform and i have lots of stuff on GOG. Hell I have the installers for the stuff I like on an external SSD :)

      Delete
  97. Hope they never come back up

    ReplyDelete
    Replies
    1. And exactly how many games did you buy on disc in the last 6 years? If your number exceeds 5, you are either a collector, in which case respect, (Though you're still being foolish about the outage). Or, you are a big fat liar.

      Delete
  98. Saudi Arabia back online BF6

    ReplyDelete
  99. It’ll be back in no time. It was nothing like the outage in what, 2011 was it? That’s was ridiculous

    ReplyDelete
    Replies
    1. It’s been back on a while here in UK

      Delete
    2. That’s good to know

      Delete
  100. All digital, no discs, amirite?

    ReplyDelete
  101. Back online in the UAE

    ReplyDelete
  102. Back online here in Ireland.

    ReplyDelete
  103. Laughing because I was about to play the new battlefield Content smh, Splatoon raiders it is!

    ReplyDelete
  104. Don't have any problem in Hongkong

    ReplyDelete
  105. BACK ONLINE BABYYYYY

    ReplyDelete
    Replies
    1. Come back after 30m and tell us its still online

      Delete
  106. Yooooo!

    Has the Halo remake been took off PSN? I can’t see it when I search for it.

    EDIT: It’s still there but it doesn’t look like the most up to date PSN roll out.

    ReplyDelete
  107. Im back online - UK

    ReplyDelete
  108. PlayStation are so nice for stopping me from torturing myself on overwatch

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  109. Not there completely.

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  110. I assume there are no coms on when this is coming back up as I’ve been checking every hour or so and in the uk it’s still down

    ReplyDelete
  111. I think it's slowly starting to come back

    ReplyDelete
  112. Fuck digital service! Glad i still have plenty of ps5 games on disc to play on even on ps3, not a gaybox (xbox) fan at all, or pc player

    ReplyDelete
  113. Bitch ass Sony… this is what they deserve

    ReplyDelete
  114. I Immediately switched to my Nintendo Switch when I couldn't play on PS 🤷‍♂️ Karma for not having physical games...

    ReplyDelete
  115. I can't even trophy farm

    ReplyDelete
  116. UK PS portal is working now

    ReplyDelete
  117. Fuck digital service, if ps6 dont get disc tray iwont get it, glad i still have plenty of disc to play from on ps5 and ps3! Not a gaybox (xbox) fan at all, or pc player.

    ReplyDelete
  118. Sony/PlayStation just preparing us for gta 6 launch! 🤣 😂

    ReplyDelete
  119. Well deserved for killing Destiny

    ReplyDelete
  120. Heya it's not happening only in Britain, here on Italy it's down too and mostly every part of the world, i expect something back at least for this waste of time, and it's not an apology i assure you.

    ReplyDelete
  121. Where are people getting the 27th from?

    ReplyDelete
  122. Why did bro date it 3 days in the future?

    ReplyDelete
  123. Back up for me in UK. Hope it lasts

    ReplyDelete
    Replies
    1. Yeah COD’s back working for me UK

      Delete
    2. ru trolling still down for me 😭

      Delete
    3. Swear down I’m in a BO2 game

      Delete
    4. Yeah it's weird some games work. I can play Rocket League, but not Finals

      Delete
  124. Any predictions on when this will be fixed?

    ReplyDelete
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