Apple announces self-service repair program, will give customers access to parts.
Apple announces self-service repair program, will give customers access to parts
Wow. After years of doing everything it can to thwart people from repairing their gadgets themselves, Apple has reversed course and launched a self-service repair program for the first time.
The program, which kicks off "early next year" in the U.S., will start with iPhone 12 and 13 devices, followed by Mac computers with M1 chips.
In practice, the program will work as follows: First, a customer should review the official repair manual, and then place an order for parts and tools using the Apple Self Service Repair Online Store. After the repair is done, customers who return used parts for recycling will receive credit towards their next purchase. Apple says the store will offer more than 200 individual parts and tools.
While this is great news for DIY types, Apple says the program is intended for "individual technicians with the knowledge and experience to repair electronic devices." Most customers should visit a professional repair provider, the company says.
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| This could be you, fixing your broken iPhone. Credit: Apple “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” Jeff Williams, Apple’s chief operating officer, said in a statement. “In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.” In the past, Apple wasn't very keen on people repairing their iPhones and Macs. The company's resistance to this idea ranged from using proprietary screws on its products to disabling Face ID after a non-authorized display change (Apple recently backpedaled on this one). With right to repair legislation looming in more and more markets, the company likely decided to take matters into its own hands before it was forced to act by the law. Apple says the program will kick off in the U.S., and expand to additional countries "throughout 2022." |
Let me guess, "to open the phone's body, you would need screw driver worth double the price of the phone itself" ;D ;D
ReplyDeleteNope...there are plenty of people already out there repairing them and none of the tools are that expensive. Have you not seen that you can buy kits to replace a iphone screen or battery? I mean they have been around for years with 3rd party replacement parts
DeleteI was just kidding
DeleteThis is more important than ya'll realize. Right to repair is a very hush hush deal going on rite now. John Deere is going through a lawsuit currently and many auto manufacturers would like to see outside of dealer repairs come to an end. Especially anything to do with the ecu and other electronic bits.
ReplyDeleteApple is doing this to get ahead of the right to repair stuff going on in congress to look good. They have fought this the whole way till now
ReplyDeletegood and make the repairable to help fix and keep with long term support
ReplyDeletePROTECT
ReplyDeleteTHE
PLANET
I guess releasing the same phone every year isnt doing it for them anymore.
ReplyDeleteOr trying to re-release older models and say they're new like the mini which is practically the same size as older phones, just with newer hardware if anything. Stupid crapple.
DeleteAnd still charge an arm and a leg even though they're cutting labor costs.
ReplyDeleteBecause they can’t deal with service levels and logistics it’s actually costing them more to staff, logistics and all the cost implications of organising.
ReplyDeleteMaybe with a big THANKS to this Guy's fights !
ReplyDeletehttps://www.youtube.com/watch?v=K1A9y4S60kg
They trying to make it law that you can only repair your iPhone at iPhone stores, that didn’t work out ;D
ReplyDeletehttps://tenor.com/view/despicable-me-minions-happy-cheer-cheering-gif-5289835
ReplyDeleteAnd they will charge extra extra for the parts, no? It's Apple, not some charity company ;D
ReplyDeleteI feel a little more respected. In past, I’ve had to pay too much bc of #Apple’s overreaching repair policies.
ReplyDeleteWhat is this...
ReplyDeleteGOOD.
ReplyDeleteI like it, I would love to research apple devices, and repair them in my spare time, some PCB design, board chips, etc..... though my job is a software engineer.
ReplyDeleteAnd make the phones more brittle… oh the revenue! I can just see the apples bank balance double
ReplyDeleteYeah but the tools/parts to repair the phone will cost 10x as much as an android
ReplyDelete