Bought a MacBook between 2015 and 2019? You may soon get a settlement payout up to $395 | Mashable.
Bought a MacBook between 2015 and 2019? You may soon get a settlement payout up to $395
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| If you've been waiting for your MacBook butterfly key settlement payout, your wait is almost over. Credit: Joby Sessions/MacLife Magazine/Future via Getty Images |
Did you purchase a MacBook with the defective butterfly keyboard between the years 2015 and 2019?
If so, you may finally be getting a payout from Apple.
As first noticed by MacRumors, the website for the MacBook Keyboard Litigation Settlement has finally been updated with news that the court issued a payment order last week.
"Payments will be issued for approved claims by August 2024," the updated statement said.
Apple's butterfly keyboard settlement
In 2022, Apple agreed to a $50 million settlement as part of a class action lawsuit over its faulty butterfly keyboard design that it built into MacBooks from 2015 to 2019.
MacBook owners with butterfly keyboards experienced issues that required keycap replacements, keyboard deck repairs, and sometimes even a full keyboard replacement. Apple responded by launching a repair program in 2018, but this didn't fix the issue entirely. Some MacBook owners found themselves repeatedly returning to Apple for repairs.
As part of the settlement, eligible MacBook owners will be receiving up to $50 if they had a keycap replacement, up to $125 if they had a keyboard deck repair, and up to a maximum of $395 if they had at least two keyboard deck replacements from Apple.
To be eligible, consumers must have filed a claim by March of last year. Unfortunately, if you were the owner of a MacBook with a butterfly keyboard, and did not file a claim in 2023, the deadline has passed.
The court approved the settlement in May 2023. It's unclear why it has taken until August 2024 to send out payments. Still, those who experienced the dreaded butterfly keyboard can breathe a sigh of relief knowing a payment is on the way to compensate them for their troubles.
I want too talk about how people have been traumatised by having curly hair. Give them a platform to say ‘this comment or this idea in society was not right and affected my life dramatically’
ReplyDeleteThat generation macbook was terrible. Overheating, shutting itself down, performance inconsistent. The keyboard was the least of the problem
ReplyDeletepretty sure you bought two in that window
ReplyDeleteI did indeed!!
Delete**** *Gratulálunk, örülünk, hogy a profilod egyszer bekerült az adminisztráció 40 kiválasztottja közé 🚋200.000€-ért.... Nagyon fontos nyeremény van számodra....💰💰 💰💶. Isten éltessen, amíg meg nem kapod a csomagod, ámen 🙏. *Vegye fel a kapcsolatot közvetlenül az alapítvánnyal a nyertes csomag kézhezvételéhez WhatsApp-on keresztül* 👇👇👇👇 👇
ReplyDeletehttps://wa.me/message/LWUR6LDFYFG2B1
For me it’s the screen and battery 😑
ReplyDeleteI have a 2019 MacBook with a butterfly keyboard and a broken space bar... Kiss just ridiculous man.
ReplyDeleteThe only people to get anything of substance were the lawyers.
ReplyDeleteIn summary: if you didn’t register by last year, then this doesn’t apply to you. you’re SOL.
ReplyDeletewhat are you buying with your $395?
ReplyDeleteAre you here?
DeleteMatthew, Could you say you love me?
Deleteanother MacBook 🤯
DeleteLMAO
DeleteNOW they tell me I needed to have filed a claim LAST YEAR!
ReplyDeleteVery nice 👍👍 please done
ReplyDelete👀
ReplyDeleteLet’s end inhumanity!! I’m giving out 5Grand to the 10 people to message me “GOD DID“💰
ReplyDeleteIs this USA only?
ReplyDeleteDoes it help us in the UK?
( some of you may remember this epic thread detailing my battle with Apple:
https://forums.macrumors.com/threads/2017-macbook-pro-13-non-tb-review.2056971/ )
Unless a similar lawsuit was filed in the UK over this I would expect not. As far as i know this for U.S. customers only.
DeleteUS only. You will have to sue them in the UK.
DeleteIt does not apply to the UK.
DeleteIn the UK, the trick is to make a claim under consumer law. If you have a well-documented case of a persistent fault that is not resolved by the retailer despite repeat attempts (such as the butterfly keyboard faults), you can claim for a full refund of the original purchase through the small claims court. It takes a bit of work but if your claim is legit, Apple will almost certainly just pay it rather than let it go to court.
https://www.gov.uk/make-court-claim-for-money
(Note that consumer law claims are against the retailer, however, not the manufacturer)
Oh hell. I bought one of those and it crapped out with keyboard issues within a week. I took it the hell back, waved my arms around like a loon, got my money back and limped along with my 2015 MBP until the new M1 14” came out. I consider myself lucky every time I read these stories that mine crapped out quickly.
DeleteYeah I did this with Lenovo in the UK a few years back on a failed Thinkpad. Lenovo just paid me the money and said nothing.
DeleteAlso if you ever buy anything from Lenovo online via digital river fulfilment use PayPal as they never defend their claims against them. I got three DOA batteries from them due to under voltage cutouts after being on the shelf for a couple of years in a warehouse, got refunds and no obligation to return. So I cracked them open and nicked the 18650’s out for a project. Meh.
They will hand it to SCS Law who will try and defend the claim. I’m in the Small Claims Court due to them not making good on their Beats Pill XL Speaker Recall Program - and this is the second such time I’ve had to litigate.
DeleteI wish I’d thought of going through the courts. I did have Apple Care, and the 2016 keyboard was replaced twice, but it was a right pain in the neck.
DeleteAfter the second repair, I immediately flogged it on eBay. I couldn’t bear the prospect of missing or multiple key strokes happening again.
Yes, this is correct. In UK law a warranty does not trump statutary rights (which is precisely why they have to state after the warranty terms that "statutory rights are unaffected)." So if a retailer says something faulty is out of warranty, you can threaten to go to a small claims court to say that you reasonably expect a £1,000 laptop (or whatever) to last beyond 18 months, and you would probably win from what I have heard, especially for a premium product. However, most consumers and shop workers do not know this, and just assume the game is up once the warranty has expired. But HQ and customer services do understand this law.
DeleteSorry for the thread hijack, but has Apple ever admitted to the 'flickering touch bar' issue?
DeleteI'm in the UK and my 2020 MacBook is basically unusable.
Happy to try the small claims court, but I'm not sure if they have ever admitted to a wide scale problem.
Maybe you should try that small claims court just to see how it'd work out.😊
DeleteMy 15" 2018 MBP has that butterfly keyboard, none of the keys have any faults. It is used at least 10-12 hours a day. The Touch Bar is doing well too. Maybe, I'm just lucky, or the factory in China did a good job.
I have an Intel MBP with butterfly keys. Show me the money!!!
ReplyDeleteGod I hated this thing with the heat of a thousand suns. Even when it wasn't breaking, it sucked absolute *** to type on.
ReplyDeleteI ended up using an 11" MacBook Air for several years waiting for them to stop making these things.
grt newws stll gott minee
ReplyDeleteThe comidy tipes itsulf.
DeleteI have a 2019 16" Intel based MacBook Pro and the entire lower right keyboard corner has failed... the arrow keys primarily. However, the settlement stops short of this model. But the keyboard still sux.... Soon I will be replacing it with an M3 or M4 MBP, but I've had to live without arrow keys for several years. Was quoted $650 to replace the keyboard.... There is no settlement for me, however.
ReplyDeleteBecause you have a completely different keyboard.
DeleteMaybe don’t give Apple more money if you’re not happy?
DeleteI certainly won't be buying anymore butterfly keyboards from them. Considering they aren't made anymore.
DeleteI can be mad at Apple all I want, but they have the best keyboard on a laptop right now.
Meh. There is a laptop with mechanical keyboards, which is way better than any laptop keyboard.
DeleteHow many other brand laptops have you used to come to that conclusion?
DeletePretty much all.
DeleteI'm not in the market for thick, heavy novelty gaming laptops.
DeleteHook line and sinker to Apple eh?
DeleteI have 20 polishing cloths in my cart ready to buy with this windfall!
ReplyDeleteThat's a great idea. I was originally going to use my payout in Candy Crush.
DeleteGlad I missed this entire train.
ReplyDeleteWent from a 2012 Pro to a M1 Air.
Same here. Went from a 2011 17" to an M1 iPad Pro to an M2 MBA, both in 2022.
DeleteSame here, glad to miss that gen.. The TouchBar, Keyboard
DeleteSeems a week doesn’t go by without news of some huge lawsuit against the iCompany.
ReplyDeleteStep1 of customer service with apple is class action lawsuit.
DeleteStill have 4 butterflies in the stable. The i7/16/1TB 2018 13" is my favorite. I know they are ticking time bombs but until then... Woo Hoo!!
ReplyDeleteAbout time...
ReplyDeleteAnd since this...APPLE's quality control has only gotten worse.
ReplyDeleteThe Apple silicon models are ridiculously reliable. We have 7000 in service and only had 8 repairs last year. 3 were Intel, 3 were spilled drinks so it wasn't the hardware's fault, 2 were Apple silicon.
DeleteThe M models smoke any of the butterfly keyboard models in quality control and reliability.
DeleteLiterally what are you talking about. I've been buying Macs since the 90s and the Apple Silicon machines are by far the most rock solid reliable ones I've ever seen.
DeleteMy 16” M1-Pro has been spectacular with no quality control issues. Even the silver finish is better than my older MBP.
DeleteMacs are a totally different beast but iDevices are something else, if it wasn’t for applecare i wouldn’t had been SOL on numerous defectives iPhones, airpods and iPads.
Delete"Numerous defective" devices?? You're either very hard on your devices or you have extraordinarily bad luck.
DeleteMaybe I have extraordinarily good luck, but I literally can't remember a time in the past 10 years I've had to bring an iPhone or an iPad in for anything other than me dropping it and breaking the screen (and one time I thought something was wrong with the lightning port and it turned out to be pocket lint wedged in there). My AirPods Pro are too new to really judge, but my AirPods Max have been working brilliantly for 3+ years now. ¯\_(ツ)_/¯
The last truly defective thing I had to bring in was a MacBook back in like 2010 or so that had a swollen battery. That was bad, and they did deal with it.
Apple CRU'd my 2019 after 3 keyboard repairs for a 2020 Intel with the Magic Keyboard... which, I then sold to fund a 14" M1 Pro.
ReplyDeleteAll's well that ends well. Not Apple's finest hour.
I burned through 3 different butterfly MBA's, one out of warranty, in 2018, they eventually "lemon law"-d it and gave me free replacements, after which i learned my lesson to always get applecare.
ReplyDeleteHope to get some money next month
Finally. I had given up on getting the money. And it's not small amounts.
ReplyDeleteButterfly was form over function. Thin design over practical use.
ReplyDeleteGood that we have media these days. I have been holding off buying Macbook for all those 7 or smth years they have been selling those models. But it is beyond my understanding why this “hush hush” culture still exists when there is a huge engineering flaw and everyone like “Anyway their laptops are best”, and everyone was silencing the issue for so many years.
ReplyDeleteLol I have several old PC keyboards lying around, each cost no more than 10€ and all of them are still in working condition! I change them just like the socks, when I want better design.
I don’t understand why people rarely try to hold them accountable by mass returning the failed devices. Hope they learn something with this lawsuit, who else will teach them better than the money they have to give away?
I use to upgrade Macs every 3 years but held on to my MBP 13 retina from 2015 until 2022. Reasons were butterfly keyboard and lack of magsafe. I’m gonna use my current MBP 14 until it doesn’t get new OS or it breaks down (whichever occurs first)
ReplyDeleteI have had the worst luck with MacBooks but Apple has taken care of me lol.
ReplyDeleteFirst, I had a 2012 NVIDIA retina that was replaced with a 2016 model free of charge, then that had the keyboard replaced 3 times, so they gave me a 2019 16, which had GPU issues resulting in another free M1 Max MBP.
(Since the 2016 model was fixed 3 times, I also qualified for the $395 payout on a free laptop). I literally have not paid for a MacBook since 2012 lol and will get paid for a free laptop!
I had some minor issues with mine only due to a small drink spill (promptly cleaned up but some sugar remnants remained). Otherwise, it worked great, and when I got the battery replaced I got a new top case with keyboard. It's now as good as new. I actually found it pretty nice to type on!
ReplyDeleteI thought some people had already received some money? Did they stop giving it out? Also, I preferred the butterfly keyboard over my M2's keyboard. I never had a butterfly keyboard issue.
ReplyDeletethey've had multiple class action lawsuits over the past few years, unfortunately. The most recent one people got paid for was the battery life situation from 2018, most people by now have gotten their $90-100 checks in the mail for that. This butterfly keyboard situation has yet to see any payouts to affected customers
DeleteThat whole generation of Apple laptops was a complete dumpster fire. Thermally throttled almost instantly, bad battery life, ran hot, keyboards were junk, touch bar was a stupid gimmick, webcam that looked like a 2002 dialup video chat, abandoning ports that people loved and needed.
ReplyDeleteThe fact that Apple did not immediately reverse course spoke volumes.
Is this why they finally fired Jony Ive?
DeleteThat era spawned some great satire...
https://www.youtube.com/watch?v=KHZ8ek-6ccc
Oh man… this is soooo funny!!! Are you sure it’s satire??? Shows what the mainstream populace might think about Apple nowadays especially with all the laughing at the Vision Poo!
DeleteIt is such a shame though as Apple used to be such a great company. I was as hardcore Apple as anyone else until about 2012 but now I just have various bits and pieces as toys/hobby and use a proper PC for anything serious. You know, one where I can add internal ssds, ram, cpu, gpu or whathaveyou myself.
Macs nowadays are good if you just want to be a spoon-fed user - and there’s nothing wrong with that, a lot of people are still afraid of computers - but the minute you want to do anything proper computery in this day and age you find you can’t.
Apple doesn't give a SH about you.
DeleteApple is now like all of corp America and has been for many years, how much $ can we squeeze out of the consumer, and how little support can we get away with.
That's it nothing more.
Sweet. Down payment for the vision pro
ReplyDeleteOwned one for one day and took it back o_O💻🥾❌
ReplyDeleteWith all the class action lawsuits in the US, you wonder if Apple isn’t ceasing operation not only in Europe but also in the US and finally become the Chinese company that they aspire to be /s
ReplyDeleteClass actions are usually a scam that only benefit the lawyers, but I'm hoping there's one of these for iPhone 14 Pro owners with lousy battery life. Can't believe how bad mine is.
ReplyDeleteMy wife has the same complaint. She has to carry a battery bank with her at all times. Insanity!
DeleteYes, the same time last year, my iPhone 14 Pro’s battery life had already gone down to 90% which eventually dropped to 85% when it was one year old. There’s definitely problems with the battery quality since it never happened to any of my previous iPhones, nor the iPhone 15 Pro.
DeleteMy 15 is at 99% battery health now.
Just in time, I just got a new MacBook Pro.
ReplyDeleteFinally, I have been waiting for this payout to buy a fire extinguisher for the dumpster my 2017 MBP is in.
ReplyDeleteI had the 12" MacBook. What a lemon machine! First the keyboard, then the battery, then the keyboard again then the display turned purple. I missed out on this compensation, but it would nowhere near cover what I paid out anyway.
ReplyDeleteWhat annoyed me most were the constant lies I was told... "Very unusual, just a stubborn bit of dust in there etc." They even suggested once I had spilled a drink on it. I don't blame the store employees. I suspect they were told what to say as more and more people had this piece of junk fall apart. Mine was top spec too. I had planned to keep it for years. In the end I flogged it "as seen" on eBay for around $200 as I recall.
A big problem with Apple is their arrogance - they blame their users when there are problems with the technology.
DeleteI recall that as well. Up to that point, Apple had a policy of not only being understanding and helpful, then (and continuing that trend until today), it seems they are trying to shame their customers into getting/having Apple Care.
DeleteI definitely see them differently now and their success (in terms of quantity) has really messed with the experience.
Apple wouldn't repair my butterfly keyboard under warranty because they noticed a slight bend in the frame :rolleyes: Quoted me $1100 to repair a 2017 12 inch MacBook. So I just had to live with all the stuck keys.
ReplyDeleteBeen hearing this for a while…
ReplyDeleteThe butterfly keyboard is one of the many times Tim Cook failed at keeping Jony Ive's worst tendencies in check. Steve Jobs let Ive's best tendencies flourish, while keeping his worst tendencies in check.
ReplyDeleteCook is utterly useless. Well, he's useful for shareholders, but useless for customers.
Cook is such a miserable failure that he couldn't even get Ive to stay at Apple. Even worse, Cook fired Apple's most Jobs-like visionary, Scott Forstall.
I’m also one of those that held off upgrading until they got rid of that ‘orrible keyboard. I remember trying it in store and finding it uncomfortable/unnatural to type on. Ended up upgrading from 2011 MBA 11” to the final Intel 13” MBP in 2020.
ReplyDeleteI filed a claim in 2022. I recently got an email about my claim status but apparently Apple is saying I’m not the buyer of the MacBook as I bought it refurbished in 2017! They wanted proof, so I gathered up all my receipts from the Apple Store sale to the genius repairs. I was without a MacBook Pro during the pandemic for two weeks and had a loner from work. I deserve that money!
ReplyDeleteNever has “too little, too late” been more apt.
ReplyDeleteIt’s absolutely shameful that Apple and other corporations simply factor this in to the “cost of doing business.”
Yeah, but the lawyers made out like bandits...
DeleteFinally! I assume I had been forgotten about. Good to know payouts hadn't gone out.
ReplyDeleteI wonder who at apple was ultimately responsible for the butterfly keyboards? And were there any repercussions?
ReplyDeleteThat requires a bunch of people in agreement to push forward.
DeleteUsually the head of the team is the one that takes the fall, but honestly it was a company wide issue at that point.
Dumb decisions over and over again starting with the 2013 trash can pro and ultimately ending with the 12” MacBook abomination and these keyboards across the stack.
Whomever it might have been originally, at the end of the day it was Jony Ive who signed off on it and Tim Cook who kept it in the lineup, even after the issues were known.
DeleteAs fun as it might seem to go after the “source,” we really ought to be holding the power players accountable. When rich executives ignore problems that hurt their customers (whatever the industry) they abrogate their responsibilities and should be fired.
I doubt Johnny Ive oversaw the durability testing so the blame lies with whomever decided to move forward despite whatever issues were discovered during test. He may even have advocated for a different keyboard but was overruled by those more powerful than him. The blame ultimately lies with Tim Cook tho since he decided that it would be cheaper to replace keyboards, which weren't likely to fail in one year, than redesign both the keyboard and body to accommodate a new keyboard.
DeleteNobody has ever provided numbers for keyboard repairs related to the butterfly mechanism. AppleInsider did a rough attempt at it by surveying Apple Store employees that were involved in repairs and all they came up with is that MAYBE the first year of the butterfly mechanism in the MBP had higher than average repairs. And like I already posted in this thread, the MacBook started using the butterfly mechanism a year before the MBP.
DeleteMy original butterfly keyboard on my 2016 MacBook Pro is still going strong today.
ReplyDeleteI have a 2016 12" Retina that fortunately has never had a problem.
ReplyDeleteAll good for Americans. Not so great for those who bought the laptop outside of America.
ReplyDeleteThat said, I love how the butterfly keyboard feels and types. Nevertheless its reliability issue is real. Thankfully, I got mine replaced out-of-warranty on year two due to frequent mistypes on the "s" and "a" keys. But it's replaced with the same model which probably would develop similar snags.
imagine waiting 2 years to receive compensation for a broken keyboard they sold you. I will never understand how the justice system work...
ReplyDeleteNo idea why no one has reached out to me.
ReplyDeleteI am going to have to do some digging, I owned three of these bundles of joy.
I bought one at launch from MicroCenter and it was in the Genius Bar/depot more than I had it. At some point, they just gave me a brand new one. Silly me, I noticed around 1-2 months after getting my replacement that they had downgraded my storage from 256 to 128gb. Guess what? By that time, a key was sticking anyway. Back to the Apple Store. They made it right, gave me a third replacement. By this time, it was another generation of i5 in the machine, so they tried to make me feel better telling how it was an upgrade and the keyboard should have been fixed.
I transferred AppleCare from the first to second, they gave me AppleCare on the third. I should have credit for two devices. Nothing in my spam folder or mailbox. Edit to add - I received a bunch of calls early on when they were looking for representatives for this class action too.
My email came on 12/19/22.
DeleteInteresting hear that people find the M1-Pro reliable. I have a 2021 model that I move around three different desktop setups and for 95% of the time have external keyboard and display connected to. Still, the keyboard features keys that get stuck or fail to register at all, very annoying when actually using the machine as a laptop.
ReplyDeleteBeen to the Apple Store twice, first time under warranty so they actually took some time off their busy schedule to teach me how to hold the machine while using compressed air to clean the keyboard. Sort of worked. Second time, out of warranty, they offered a keyboard replacement at a discount but still $500 (Apple Tax is very noticeable here in Sweden).
My last two machines (MBP 16" i7 2019 model) have been such disappointments and the high price - an M3 Pro 16" 36/512 is $4000 (41995 SEK) at todays exchange rate - I hope I can keep the M1 until I retire.
My first Apple laptop was the PowerBook 170 which I still hold as the best machine every - sturdy, compact and zero keyboard issues. Loved that rolling ball, so much better than the ridiculously large trackpad.
And this is why mechanical keyboards are superior.
ReplyDeleteLooks like I’m in the $300-$395 camp:
ReplyDeletehttps://imgur.com/a/7tU2zuo
I'll believe it when I see it. Had a 2017 MacBook, and a 2017 MacBook Pro. Both had keyboard issues and went in for replacement. I know I filled the claim for one of them. Good to hear a check may be coming...
ReplyDeleteI believe there wasn’t a need to make a claim if you are in the group. At least, that’s what my email says.
DeleteJony’s most infamous legacy.
ReplyDeletebutterfly keyboard was ahead of its time. the feeling was great but the technology was just not ready for it yet.
ReplyDeleteWhat technology is this that you speak of? It was a complete and utter failure of an idea from concept, prototype, testing and shockingly SHIPPING to customers.
DeleteI suppose Apple COULD revive the 12” MacBook with an M series chip that won’t thermal throttle as soon as you open Safari.
The keyboard however felt off from the very start.
i literally just said the technology wasnt ready for the concept calm down
DeleteApple after Steve and before Jony lost his Ginsu knife grip on Apple design:
Delete_______________ was form over function. Thin design (or vague interface design, or something unnecessarily “less” than or removed from the prior year model) over practical use.
The limits of Jony’s genius showed when it was clear he couldn’t differentiate “opportunity with a need” from “because we can and I want.”
It wasn't ready because it was bad tech from the get-go. There is nothing that can be done to improve it other than move on to something else, which Apple did.
Delete*to the technology available today
DeleteThe worst 4 years of products in Apple's history! YUCK! I had the second year 2016 12" MacBook. Even before the keyboard became defective it was horrible to type on. I still shake my head that Apple let this garbage out the door, and kept to their guns for 4 years.
ReplyDeleteTBH i liked the 12“ quite a lot. Had to use compressed air on the keybord 3 times in 5 years of use. Sold it to a friend which still used it.
Delete8 years are more than i expected for such a miniature design.
Had the keyboard replaced once on my 2017 MBP. Hammering the key that acts up usually helps for me.
ReplyDeleteGood to know about this. Glad to see that it is finally settled.
ReplyDeleteI had one of these ahd had the keyboard replaced once. Is it too late to get added to the class?
ReplyDeleteI have a MBP 2017 13” that unfortunately has been working fine. I say unfortunately because I absolutely hate the keyboard and the fact that the (single) fan comes on for literally nothing and it’s ver loud. Waiting to offload it and replace with an Air M3.
ReplyDeleteOne of the most embarrassing and costly engineering fails in tech in the past 20 years I’d say. They tried to re invent the wheel.
ReplyDeleteAnd the reason? To make devices thinner. That was the only reason. Not to improve the typing experience, definitely not to improve reliability.
It’s shocking that it was greenlit by Apple for consumer release. Just goes to show you can be one of the most valuable companies, employing some of the best people in the Industry and still… well mess up big time.
I got the 12 inch retina MacBook refurbished from Apple and although it was otherwise superbly crafted, the battery died within like six months and wouldnt' work without power connected, the keyboard was trash like we all know, and now the battery is puffing up something fierce. For these reasons it is not just the worst Mac I have ever owned, it's the worst computer I have ever owned.
ReplyDeleteWow I sure got a lot of keyboards replaced on my machines and client machines. In Canada so no moolah but I was just grateful to get a new topcase each time!
ReplyDeleteI have a 2017 Macbook pro that had to be repaired twice, but never heard anything! Yeah pretty sure the funds will reach the claimants.…
ReplyDeleteJony Ive should chip in. :p
ReplyDeleteLOL…the keyboard has always been one of the most likely parts to fail for any computer. Just do an internet search for keyboard failure and you’ll find all kinds of complaints about a wide variety manufacturers’ keyboards. Per the butterfly mechanism, nobody complained about it failing when it first appeared in the MacBook. That came out a year before the MBP version.
ReplyDeleteI "wifed" mine down and she's still using it. Haven't had any issues. 🤷🏻♂️
ReplyDeleteSomehow I'm one of the few who had a butterfly MBP (Escape) who enjoyed it and didn't have any problems with it. Because of the constant reports of issues, in 2020 I traded it in for the M1 MacBook Air when it was released, and never looked back. No payout for me.
ReplyDeleteI have MacBook 2016 and MacBook Air 2018 all uses butterfly keyboard. Maybe I don’t use them frequently or I mainly dock them, I don’t have problem with these keyboard.
DeleteThe only problem I have is left shift key is little bit sticky.
But I never enjoyed typing on it. The key travel is way to shallow, it feels like I am typing on a sheet of glass
Apple denied me service for the keyboard =/ unfortunately I can't get it fixed anymore =/
ReplyDeleteAh yes, been there done that, and it was a royal pain. I remember the arrogant apple employee in Scottsdale. She said “I can throw it away for you” because they don’t last forever. This is what happens when Apple uses customers as there post-production test crew. Eventually, I received compensation, but it forever changed my once held standard of Apple. 😐
ReplyDelete