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Hi! I’m still trying sell my 4 tickets. I don’t want them to go to waste since we can’t attend, not looking for anything higher than the actual price or below thanks. 😍🙏
Looks as if it's time for legitimate industries to form units to "collect" from the hackers themselves. The governments and law enforcement communities don't seem to care to do anything about them.
Just wait until they try to pay the 8 million and get hit with a service fee, a convenience fee, a mobile payment fee, and what the hell, throw in a 3% electronic processing fee as well. Total ransom: 27 Million.
They should make ticketmaster sit in a 12 hour queue for the chance to buy them back. Then when that inevitably fails, they should make ticketmaster buy them at 200x face value from bot accounts.
Ticketmaster can invalidate and reissue barcodes easily. They cost virtually nothing.
Unfortunately these hackers are ransoming your data.
I personally detest that ticket sellers take so much personal info when selling tickets. Yes, I know they say they are trying to stop scalpers and even maybe that is so. But it's a problem, especially when things like this happen.
They are not trying to stop scalpers. They are trying to stop scalpers from selling without ticketmaster's cut. There have been videos on reddit of ticketmaster at expos promoting the use of multiple bot accounts to suck up tickets for the intended purpose of scalping.
But TM and the exhibitors (performers) feel that knowing who you are selling to helps make it harder for scalpers to buy thousands of tickets and then resell them. And if Taylor Swift says "no reselling at all" then they can block reselling completely (at least not to people who you don't want to loan your phone to).
Taylor Swift can say "don't sell thousands of tickets to one account" and they can do that. They couldn't do that if they didn't know who you were.
That's the theory about how they stop scalpers. Personally, I dislike all of it and don't really believe it does much except change who does the scalping.
I was under the impression artists have to work with Ticketmaster because they have exclusive rights with so many of the venues in the world.
Even when ticketmaster "blocks reselling" you can still transfer/sell tickets via the barcode and services like stubhub so it doesn't really deter scalpers much at all.
I don't think they have any real choice. But if they have to work with TM at least they can appreciate the efforts TM puts into place to keep companies from buying lots of tickets if the artist doesn't want it.
They certainly are willing to be part of the scalping process, to take a cut of the scalping that is allowed.
Yeah no. I don't think most artists would be willing to partner with TM if possible just because of their shitty reputation - and the consumer ends up missing out more from service fees + resale fees + fee fees... And let's be frank, all the big resellers already have ways around TM's methods anyway, whether it's botting or zombie identities. Evidently TM hasn't done shit to deter actual scalping on their platform as it still happens all the time...
While I detest hackers and their self agrandised criminal behavior. It couldn't have happened to a more detestable company. Their business practices have turned concert enjoyment into a overpriced aggravation that has put concert tickets out of reach for the average music lover and so expensive as to leave a bad taste in your mouth even if you can afford it 🤬
I guess the ransom fee increased because of all those extra surcharges , carrying fees and shipping etc …Ticketmaster should know a thing or two about that !
This reads like a generic comment you see a main character scroll past in a cheesy movie where they’re trying to make random user comments seem “realistic.”
I agree. Will this solve anything? Or will LiveNation pass this costs on to the consumer. Release all the data for all of those corporations. Wreck their whole enterprise and upend the system! They’re poisoning us and they don’t pay taxes.
LiveNation will just brush off this minor inconvenience and get back to screwing over consumers.
You’d think they could just re-email out everyone new tickets with new barcodes and invalidate the old ones. The problem are the tens of thousands of people who will still show up with the tickets they originally legitimately received and then get blocked at the door
They didn’t increase the price? It was always 1 million it’s just 8 million now because they’re adding a service fee, and handling fee, looking the tickets fee etc, so it’s 8 million they just were caught by surprise and couldn’t believe people did that to them without letting them know beforehand
I mean, $8 million is more than enough retirement money for any normal human being, and coming in that "low" means they have a higher chance of actually receiving that money.
Not being arrested after receiving the obviously tracked money is the hard part, though, so the less of it you have to try to clean, the less likely you'll be caught. But I don't see that happening (not being caught). There will be investigators solely assigned to finding the hacker(s) even if it takes them decades.
Please, please, pleeeease drive Ticketmaster into the ground! Squeeze their balls until they are crying and then stomp on them some more. Hack the world people, this is a good deed! May their favorite band never break up!
Everyone loves it when shitty monopolistic corporations that bend over customers on a daily basis get hacked. Just wipe everything Ticketmaster has in its database, truly, fuck them.
Couldn't be happier about bad things happening to Ticketmaster. Hopefully they're forced to pay the full cost of making everyone whole and it forces them completely out of business
I couldn't agree more with this. Fuck ticket resellers, absolute scummy people that Ticketmaster fully supports and does nothing to stop. Fuck em, let them burn.
Like, seriously, how do these large corporations not have some sort of AI cybersecurity that watches all the incoming and outgoing traffic - and sounds an alarm when 193,000,000 customer records start getting downloaded?
Three more US cities in October (New Orleans, Indianapolis, Miami; 9 shows total) - average prices for remaining tickets sold by stubhub (owned by Ticketmaster btw) are $3k for nosebleed or limited view, lower bowl or ground floor up to $8-$10k per ticket
I don't know ¯\(ツ)/¯ . I just glanced over the article posted in OP and that states that 440k ticket barcodes (for Taylor Swift, and 3M tickets for various other events) and thus tickets have been stolen. I have no clue how ticketmasters backend operates and how feasable it is. I don't even know if ticketmaster knows exactly which tickets have been compromised.
Aside from that it seems that this information was also stolen (taken from OP again):
980 million sales orders
680 million orders detail
1.2 billion party lookup records
440 million unique email addresses
4 million uncased and deduped records
560 million AVS (Address Verification System) detail records
400 million encrypted credit card details with partial information
What does it mean that a ticket is leaked? Can anyone download that ticket from the leaked files? Or is it just ticket purchase data that is being leaked
Theoretically they could print fake tickets with the barcode and get into the event if they arrive before the original purchaser. Though I don’t see how it wouldn’t be fairly simple for Ticketmaster to mass-change the barcodes since it’s all through their app anyway.
Hackers are still not asking close to what data is worth 8 million is just the one weekend of resale tickets for a few shows this data is worth well over $100 million TM / LN better hope Tailor Swift or the DOJ don't get their hands on this data
What happened to the cyber security platforms that TM LN had bought? I worked for one such company and TM LN was one of our biggest customers. We used to flaunt them at every opportunity.
TM apparently gave admin credentials to a company called EPAM that stored them in cleartext in a jira ticket. The latter company seems to have dropped off of Snowflake's preferred partner list.
First the DoJ launches a lawsuit then a month later this hack. Some elite must’ve tried to buy tickets to a poor person event for once and got heated af
Mark me safe from this 😂
ReplyDeleteWho the hell thinks Swifties' data is useful?
ReplyDeleteVery nice
ReplyDeleteHi! I’m still trying sell my 4 tickets. I don’t want them to go to waste since we can’t attend, not looking for anything higher than the actual price or below thanks. 😍🙏
ReplyDeleteLooks as if it's time for legitimate industries to form units to "collect" from the hackers themselves. The governments and law enforcement communities don't seem to care to do anything about them.
ReplyDeleteLook what you made me do?
ReplyDeleteI appreciate the hackers including surge pricing so Ticketmaster really gets to experience what it’s like using Ticketmaster.
ReplyDeleteJust wait until they try to pay the 8 million and get hit with a service fee, a convenience fee, a mobile payment fee, and what the hell, throw in a 3% electronic processing fee as well. Total ransom: 27 Million.
DeleteLiveNation was trying to pay the initial $1 million ransom, but as they kept hitting refresh trying to get through, the price went up to $8 million.
ReplyDeleteDynamic Ransom Pricing ™️
DeleteDoes the ransom include the ransom handling fee or will that be added at checkout?
ReplyDeleteOne million for the actual tickets. An additional seven million for fees.
DeleteFor your convenience
DeleteGetting hacked has never been easier.
Delete$2 million email delivery fee.
DeleteThey should make ticketmaster sit in a 12 hour queue for the chance to buy them back. Then when that inevitably fails, they should make ticketmaster buy them at 200x face value from bot accounts.
DeleteThat's a "convenience charge"
Delete
ReplyDeleteAll the customer data stolen is the real problem.
Ticketmaster can invalidate and reissue barcodes easily. They cost virtually nothing.
Unfortunately these hackers are ransoming your data.
I personally detest that ticket sellers take so much personal info when selling tickets. Yes, I know they say they are trying to stop scalpers and even maybe that is so. But it's a problem, especially when things like this happen.
What do you mean issuing the barcodes costs virtually nothing? I’ve been paying $23.78 for that convenience this whole time!
DeleteThat is extremely convenient for them to charge you so much!
DeleteThey are not trying to stop scalpers. They are trying to stop scalpers from selling without ticketmaster's cut. There have been videos on reddit of ticketmaster at expos promoting the use of multiple bot accounts to suck up tickets for the intended purpose of scalping.
Deletehttps://youtu.be/N-HCqL38WdY?si=k5Es4aydQPH6Cbuf
Look, I'm no TM fan.
DeleteBut TM and the exhibitors (performers) feel that knowing who you are selling to helps make it harder for scalpers to buy thousands of tickets and then resell them. And if Taylor Swift says "no reselling at all" then they can block reselling completely (at least not to people who you don't want to loan your phone to).
Taylor Swift can say "don't sell thousands of tickets to one account" and they can do that. They couldn't do that if they didn't know who you were.
That's the theory about how they stop scalpers. Personally, I dislike all of it and don't really believe it does much except change who does the scalping.
I was under the impression artists have to work with Ticketmaster because they have exclusive rights with so many of the venues in the world.
DeleteEven when ticketmaster "blocks reselling" you can still transfer/sell tickets via the barcode and services like stubhub so it doesn't really deter scalpers much at all.
I don't think they have any real choice. But if they have to work with TM at least they can appreciate the efforts TM puts into place to keep companies from buying lots of tickets if the artist doesn't want it.
DeleteThey certainly are willing to be part of the scalping process, to take a cut of the scalping that is allowed.
Yeah no. I don't think most artists would be willing to partner with TM if possible just because of their shitty reputation - and the consumer ends up missing out more from service fees + resale fees + fee fees... And let's be frank, all the big resellers already have ways around TM's methods anyway, whether it's botting or zombie identities. Evidently TM hasn't done shit to deter actual scalping on their platform as it still happens all the time...
DeleteWhich is insane because the AXS ticket app does 60s rotating codes on the app which should all but completely destroy people being able to resell
DeleteTM allows artists to maximize profit from scalpers, not to stop them
DeleteCouldn’t happen to a shittier company 👍
ReplyDeleteOnly Nestle could be worse than Ticketmaster
DeleteDuPont beats both by a large margin.
Delete200 years of Evil Inc, just look at any era of their history.
Happy cake day!
Deleteand to the consumers already abused the most
DeleteThey should be realistic and only charge them $10,000….but with a $1.2B service fee and $600M transaction fee
ReplyDeleteOhhh those hidden fees, Ticketmaster will love those as much as we do!
DeleteAnother reason monopolies are a problem.
ReplyDeleteLove that news site then turned around and fed the private info to a LLM ChatGPT to audit the data.
ReplyDeleteBurn it to the ground. Fuck ticketmaster. While they are at it, leak the data showing their collusion with venues to the feds
ReplyDeleteAnd somehow include all health care companies with them.
DeleteAnd somehow this is more ethical than scalping tickets
ReplyDeleteWhile I detest hackers and their self agrandised criminal behavior. It couldn't have happened to a more detestable company. Their business practices have turned concert enjoyment into a overpriced aggravation that has put concert tickets out of reach for the average music lover and so expensive as to leave a bad taste in your mouth even if you can afford it 🤬
ReplyDelete1mil plus 7mil in processing fees
ReplyDeleteIt’s the dynamic pricing feature that took it to 8 million
ReplyDeleteProbably a inside job and they are getting their last crime in before the death of Ticketmaster
ReplyDeleteWhat does it mean they leaked 440,000 tickets? Do they now have control of those tickets that someone else already paid for?
ReplyDeleteHackers are going to watch Taylor Swift on their own in an empty arena
DeleteTicketmaster has been screwing everybody for years but couldn't give the hackers $1m?
ReplyDeleteI guess the ransom fee increased because of all those extra surcharges , carrying fees and shipping etc …Ticketmaster should know a thing or two about that !
ReplyDeleteHate to say it but since ticket master is fkin us over they should ask for more ransom! Make em taste their own medicine for once.
ReplyDeleteIt's $1 million, plus a $500k surcharge, plus $500k processing fee, plus $2 million fuck you fee, plus $5 million because we can fee
DeleteIn these dire times, it is nice to finally read some good news.
ReplyDeleteI was just thinking the same thing.
DeleteIf this is a ransom for Ticketmaster, I would expect the hackers to add an additional ‘convenience fee’ to that ransom.
ReplyDeleteHell, I would.
This may be the only ransomware heist I can actually support.
ReplyDeleteKick the ransom up to $20 million because of service fees that weren't originally specified hackers!
Admittedly, this is great. But there are worse corporations, Like Monsanto, Nestlé, and every oil company. Why stop here?
ReplyDeleteThis reads like a generic comment you see a main character scroll past in a cheesy movie where they’re trying to make random user comments seem “realistic.”
DeleteFound the Nestlé shill, just kidding its just a @weirdoadult who comments on @r/teenagers and @r/TeenagersButBetter
DeleteI agree. Will this solve anything? Or will LiveNation pass this costs on to the consumer. Release all the data for all of those corporations. Wreck their whole enterprise and upend the system! They’re poisoning us and they don’t pay taxes.
DeleteLiveNation will just brush off this minor inconvenience and get back to screwing over consumers.
How can they "leak" tickets? Can't ticketmaster void those tickets?
ReplyDeleteYou’d think they could just re-email out everyone new tickets with new barcodes and invalidate the old ones. The problem are the tens of thousands of people who will still show up with the tickets they originally legitimately received and then get blocked at the door
DeleteThey cannot just void all the tickets for the tour, people would need to buy them again
Deleteit includes info about who bought them, etc...
DeleteI'm ready to bet it's an inside man /former employee attack, exactly like Ashley Madison.
ReplyDeleteTicket Master finally getting a taste of their own medicine. Fuck em!
ReplyDeleteStop hacking hospitals and keep hacking shit companies like Ticketmaster.
ReplyDeleteOh boo TF hooo
ReplyDeleteI don't understand how TM can't just change the barcodes. What?
ReplyDeleteFuck Ticketmaster.
ReplyDeleteDamn nobody feels sorry for Ticketmaster
ReplyDeleteWhy should anyone? Bunch of fuckin scum who supports scum people.
DeleteFuck Ticketmaster
ReplyDeleteIs there a reason why Ticketmaster can’t just invalidate all previously issued barcodes and re-issue them to the customers?
ReplyDeleteThis comment has been removed by a blog administrator.
ReplyDeleteThey didn’t increase the price? It was always 1 million it’s just 8 million now because they’re adding a service fee, and handling fee, looking the tickets fee etc, so it’s 8 million they just were caught by surprise and couldn’t believe people did that to them without letting them know beforehand
ReplyDeleteThis comment has been removed by a blog administrator.
ReplyDeleteI mean, $8 million is more than enough retirement money for any normal human being, and coming in that "low" means they have a higher chance of actually receiving that money.
ReplyDeleteNot being arrested after receiving the obviously tracked money is the hard part, though, so the less of it you have to try to clean, the less likely you'll be caught. But I don't see that happening (not being caught). There will be investigators solely assigned to finding the hacker(s) even if it takes them decades.
Tbh fuck Ticketmaster, those hackers are doing us a service.
ReplyDeleteFuck it. Why not $440M?
ReplyDeleteI’m glad they’re getting a taste of their own medicine. Holding tickets that customers want to buy at a fair price for ransom.
ReplyDelete1 million for the ransom, 7 million for service fees.
ReplyDeleteAnd the hackers are still less evil than ticketmaster
ReplyDeleteCould not happen to a nicer company
ReplyDelete7 million dollar service fee.
ReplyDeleteI hope they burn these fuckers to the ground. I can go back to camping out for tickets. The dildo of consequences...
ReplyDeleteSuck it Ticketmaster. Class action lawsuit incoming...
ReplyDeleteThey’ll establish a “future ransomware” fee now
ReplyDeleteWhy not make it $80 million or $800 million. Those rich fucks got the money…
ReplyDeleteCouldn’t have happened to a company that deserved it more. Fuck them
ReplyDeletePlease, please, pleeeease drive Ticketmaster into the ground! Squeeze their balls until they are crying and then stomp on them some more. Hack the world people, this is a good deed! May their favorite band never break up!
ReplyDeleteEveryone loves it when shitty monopolistic corporations that bend over customers on a daily basis get hacked. Just wipe everything Ticketmaster has in its database, truly, fuck them.
ReplyDeleteCouldn't be happier about bad things happening to Ticketmaster. Hopefully they're forced to pay the full cost of making everyone whole and it forces them completely out of business
ReplyDeleteI couldn't agree more with this. Fuck ticket resellers, absolute scummy people that Ticketmaster fully supports and does nothing to stop. Fuck em, let them burn.
DeletePotential ramifications include:
ReplyDeleteReputation Damage: Such a high-profile breach can severely damage Ticketmaster’s reputation, leading to loss of customer trust and future business.
That’s rich.
Can't wait until they go bankrupt
ReplyDeleteWishful but if you aren't thinking what are doing with the money? Crypto?
DeleteSend Ticketmaster bankrupt. Fuck em. They have way too much control over ticketing for performers and venues.
ReplyDeleteLike, seriously, how do these large corporations not have some sort of AI cybersecurity that watches all the incoming and outgoing traffic - and sounds an alarm when 193,000,000 customer records start getting downloaded?
ReplyDeleteI think that’s harder in practice than what you just wrote, though.
DeleteAI isn’t nearly as capable as you think it is.
DeleteThe Eras tour is still happening?
ReplyDeleteShe's playing Amsterdam today. It will wrap up by the end of this year.
DeleteThree more US cities in October (New Orleans, Indianapolis, Miami; 9 shows total) - average prices for remaining tickets sold by stubhub (owned by Ticketmaster btw) are $3k for nosebleed or limited view, lower bowl or ground floor up to $8-$10k per ticket
DeleteJust give all the tickets away.
ReplyDeleteI’m cheering, but i know the cost will be passed on to the consumers not the entertainment extortionists.
ReplyDeleteSi what exactly did they steal? User’s data? Credit card numbers… ?
ReplyDeleteticket bar codes.
DeleteCan’t they just cancel them and re-do them?
DeleteI don't know ¯\(ツ)/¯ . I just glanced over the article posted in OP and that states that 440k ticket barcodes (for Taylor Swift, and 3M tickets for various other events) and thus tickets have been stolen. I have no clue how ticketmasters backend operates and how feasable it is. I don't even know if ticketmaster knows exactly which tickets have been compromised.
DeleteAside from that it seems that this information was also stolen (taken from OP again):
980 million sales orders
680 million orders detail
1.2 billion party lookup records
440 million unique email addresses
4 million uncased and deduped records
560 million AVS (Address Verification System) detail records
400 million encrypted credit card details with partial information
They didn’t count on all the ransom fees that’s how they get you.
ReplyDelete$8 million plus a transaction fee
ReplyDeleteAnd a facility fee.
DeleteIf there's one company that deserves this, it's them . Hope it will cost them way more than the 8 million XD
ReplyDeleteI work IT for a huge corporation....
ReplyDeleteOne of our vendors got hit by one of these ransom guys and THEY ACTUALLY PAID and they're still fucked. It's insane the damage they can do....
Should demand way more than that. Fuck ticketmasters.
ReplyDeleteTicketmaster does not offer a safe or reliable service.
ReplyDeleteI hope the hackers up the ransom a shitload and Ticketmaster is forced to pay. Ticketmaster is a greedy bitch.
ReplyDeleteI don't agree with black hats, but holy shit, that is good. Couldn't have hit a nicer corporation.
ReplyDeletePerhaps these hackers can raise the ransom so high that robin hood style, they can return our fees. They already have our emails and card info...
ReplyDeleteGotta love these hackers Next in line, insurance broker please :)
ReplyDelete$8 million ransom + $4 million service charge + $2 million convenience fee + .50/ticket venue restoration fee
ReplyDeleteDear Hackers Please raise the ransom money to 50 million. Suck them dry.
ReplyDeleteSincerely, Ticketmaster hater
Couldn’t happen to a better company
ReplyDeleteThat’s such chump change for Ticketmaster.
ReplyDeleteFuck Ticketmaster together with scalpers
ReplyDeleteTicketmaster are the scalpers these days
DeleteVery limited inventory on those $1 million tickets and somehow the bots got them all first. Gotta pay the markup.
ReplyDeleteI would love it swift drops to ticketmaster for all future
ReplyDeleteThose hackers are always going after 14 year old girls. In one way or another.
ReplyDeleteWhy not the richy rich old guys?
Oh for fucks sakes I just made an account with them three weeks ago cuz I was thinking of going to a show but didn't. Just horrible timing
ReplyDeleteHonestly, almost rooting for the hackers. Sick of big corps and bad actors exploiting and manipulating the masses
ReplyDeleteIn all honesty fuck Ticketmaster!
ReplyDeleteThese tickets are worthless anyway. Since you need to show id at gate?
ReplyDeleteNo, I’ve never had to show ID.
DeleteWhat does it mean that a ticket is leaked? Can anyone download that ticket from the leaked files? Or is it just ticket purchase data that is being leaked
ReplyDeleteTheoretically they could print fake tickets with the barcode and get into the event if they arrive before the original purchaser. Though I don’t see how it wouldn’t be fairly simple for Ticketmaster to mass-change the barcodes since it’s all through their app anyway.
ReplyDeleteYou should be able to sue Ticketmaster for everything
ReplyDeletefuck yeah 1337
ReplyDeleteSchadenfreude is best Freude.
ReplyDeleteWow, now with 8 million they can now all go see a Taylor Swift concert (bleeder seats) and have leftover change for one T-shirt
ReplyDeleteIt's still a 1 million dollar ransom but there is a 7 million dollar convenience fee
ReplyDeleteAre they charging an 2million admin fee ?
ReplyDeleteI hope it's a typo and the hackers want 8 billion. Fuck Live Nation
ReplyDeleteHackers are still not asking close to what data is worth 8 million is just the one weekend of resale tickets for a few shows this data is worth well over $100 million TM / LN better hope Tailor Swift or the DOJ don't get their hands on this data
ReplyDeleteif these are unused tickets they stole they're just gonna regenerate the tickets and invalidate the ones released
ReplyDeleteJust wait until they hit the “Pay” button and are surprised by a $10 million dollar service fee.
ReplyDeleteomg you just made me lol, literally…
ReplyDeleteBest corporation to be hacked so far! Keep that shit up.
ReplyDeleteWhat happened to the cyber security platforms that TM LN had bought? I worked for one such company and TM LN was one of our biggest customers. We used to flaunt them at every opportunity.
ReplyDeleteTM apparently gave admin credentials to a company called EPAM that stored them in cleartext in a jira ticket. The latter company seems to have dropped off of Snowflake's preferred partner list.
DeleteFirst the DoJ launches a lawsuit then a month later this hack. Some elite must’ve tried to buy tickets to a poor person event for once and got heated af
ReplyDelete